FASHIONPHILE Bewertungen 

4'946
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great description and pretty fast shipping considering the holiday in the middle of shipping. The only thing is the bag has a smell to it almost like cigarette and musty smell, still trying to air it... Mehr ansehen

Bewertet mit 4 von 5 Sternen

A little stressful because shipping was slower than expected. Expected delivery date was Thursday, spent all day at home waiting for the bag and it didn’t come. Next day I was leaving on a trip and ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The shipping is slow. They create a label so you think that the item shipped but UPS doesn't receive it for at least two days later. Also, if you need to return something, it takes forever to get a re... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been very happy with my purchases along with the quick delivery and clear communication throughout the process. All items have arrived exactly as shown online and are in near perfect condition... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Handtaschengeschäft

Über FASHIONPHILE

Vom Unternehmen geschrieben

100% authentic guaranteed. The leader in pre- owned ultra-luxury accessories.

Why Shop & Sell with FASHIONPHILE?

We’ve got your favorite designers.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

4946 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 46 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(4'946)

475 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Would recommend!!

Easy, seamless and great attention to detail when showing the minor wear on the bag

4. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Danielle,

Thank you for the wonderful recommendation! We’re so glad to hear your experience felt seamless. Transparency is incredibly important to us, especially when it comes to high-value pieces, and our team takes great care in capturing and communicating any signs of wear as clearly as possible.

We truly appreciate you choosing FASHIONPHILE and hope to welcome you back again soon.

Bewertet mit 5 von 5 Sternen

Beautiful necklace

Beautiful necklace! Quick arrival! I would definitely use FASHIONPHILE again.

18. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Thank you for the kind review! We’re so happy to hear your necklace was just as beautiful as expected and arrived quickly. Fine jewelry is handled with thoughtful care throughout our review process, and we’re glad this piece made such a lovely impression.

We appreciate you choosing FASHIONPHILE and would be delighted to welcome you back for your next luxury find!

Bewertet mit 5 von 5 Sternen

Love the whole shopping experience

8. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Christine,

Thank you for the lovely review. We’re delighted to hear you enjoyed the full FASHIONPHILE shopping experience. From thoughtfully curated pieces to detailed listings, secure packaging, and attentive service, we aim to make each step feel elevated and seamless.

We truly appreciate you shopping with us and look forward to welcoming you back again soon.

Bewertet mit 5 von 5 Sternen

The delivery was fast and I received my…

The delivery was fast and I received my items just as described.

13. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Thank you for the positive review! We’re so pleased to hear your order arrived quickly and that each item was received just as described. We take pride in making the shopping experience feel seamless from purchase to delivery, and we’re happy this reflected in your experience.

We appreciate you choosing FASHIONPHILE and hope to welcome you back again soon.

Bewertet mit 5 von 5 Sternen

Shoes were exactly as described!!

Shoes were exactly as described!!

10. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Nancy,

Thank you for your kind review! We’re so glad to hear your shoes arrived exactly as described. Our team takes great care in presenting each piece as accurately as possible, and we’re happy this reflected in your experience.

We hope you enjoy your new shoes and look forward to welcoming you back to FASHIONPHILE again soon.

Bewertet mit 5 von 5 Sternen

The bag was packed neatly and was in…

The bag was packed neatly and was in great condition

1. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Kate,

Thank you for sharing your experience! We’re delighted to hear your bag arrived neatly packaged and in the condition you expected. From inspection to presentation, we aim for each order to feel thoughtful and reliable from the moment it arrives.

We appreciate you choosing FASHIONPHILE and hope you love carrying your new piece.

Bewertet mit 5 von 5 Sternen

Great description and pretty fast…

Great description and pretty fast shipping considering the holiday in the middle of shipping. The only thing is the bag has a smell to it almost like cigarette and musty smell, still trying to air it out hopefully it’ll be gone soon, but other than that absolutely love the bag!

6. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

WORST EXPERIENCE

WORST EXPERIENCE. They'll waste your time and won't get back to you. They'll say, "I'll send you more photos of the watch, I'll send those over soon. Later today" And nothing and then the watch you really wanted they sell from under you. The person I dealt with was VICTORIA. I talked to her over the phone while I was in Paris and then came back to find: NO COMMUNICATION. NO CALL BACK. NO TEXT OF PHOTOS. Completely worthless to say the least. Pathetic customer service. Just an hourly not doing her job and dropping the ball. A worthless waste of time and truly a terrible experience. This is the type of customer service you want to show your customers? You people are worthless. I'm excited to hear the response and see what form letter response you send back. Those responses by the way are ridiculous. You can see the same response written 10 ways. People, they don' give a s$$$ about you. They write back responses that are contrived and push you away from dealing with the situation. Terrible! No wonder why they gave such bad reviews. They can't handle it. Low class and a 100% thumbs down.

2. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Daniel,

We’re sorry this experience left you feeling disregarded, especially after taking the time to connect with our team while traveling and waiting for the additional watch photos you were told would be sent. We understand how frustrating it must have been to receive no further communication and then learn the piece was no longer available.

This does not reflect the attentive, reliable service we expect our clients to receive. We would appreciate the opportunity to review the interaction in greater detail, better understand where communication broke down, and address your concerns directly.

Please contact us at info@fashionphile.com with the subject line “Review Response Follow-Up” so a member of our team can look into this personally.

Bewertet mit 5 von 5 Sternen

Beautiful shoe

Beautiful shoe. And perfect description and pictures

1. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Lauren,

We’re pleased to hear you love the shoes and that they arrived exactly as presented. Thank you for choosing FASHIONPHILE, and we hope they become a favorite in your collection.

Bewertet mit 5 von 5 Sternen

LOVE LOVE LOVE FASHIONPHILE

Probably the best shopping experiences ever I love the customer service LAURA HOMAN is incredible and always make my shopping experience a luxury experience kind educated and helpful she is the best VIP client agent . Every pieces even the vintage ones are sent in amazing condition and I’m always happy and excited to shop there

1. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

We’re delighted to hear that our VIP client service continues to make your shopping experience feel personal, polished, and distinctly luxurious. Laura's knowledge, kindness, and thoughtful service reflect the level of care we aim to provide.

It’s also wonderful to know that each piece, including your vintage finds, has arrived in beautiful condition. Thank you for your continued enthusiasm and trust in FASHIONPHILE. We look forward to making your next discovery just as memorable.

Bewertet mit 5 von 5 Sternen

So satisfied!

Great variety of luxury items and a winner every time!
My recent purchase was exactly as described and shipped carefully and quickly.
Thank you FASHIONPHILE

10. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

We’re pleased to know you continue to enjoy the variety of luxury pieces available at FASHIONPHILE. It’s especially rewarding to hear that your latest purchase arrived exactly as described, carefully packaged, and right on time.

Thank you for your continued support. We look forward to being part of your next luxury find.

Bewertet mit 1 von 5 Sternen

This company as much business as it…

This company as much business as it seems to do doesn’t have live help. I needed help with a purchase and no chat and couldn’t get through via phone.

7. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Denise,

We’re sorry to hear you were unable to connect with our team when assistance was needed. Accessible, responsive service is an important part of the FASHIONPHILE experience, and we understand how frustrating it can be to feel unsupported during a purchase.

We would be happy to review your questions or concerns directly. Please contact us at info@fashionphile.com with the subject line “Review Response Follow-Up,” and a member of our team will assist further.

Bewertet mit 4 von 5 Sternen

Smooth buying process

Everything was great. Fast shipping. Only one issue, my bag that should’ve had keys did not come with the keys and it was not in the notes that the keys were not available

1. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Ashley,

We’re pleased to hear the overall experience and shipping met expectations. We’re sorry, however, that the keys were not included and that this was not clearly reflected in the item details.

We would appreciate the opportunity to review the order and confirm the listing information. Please contact us at info@fashionphile.com with the subject line “Review Response Follow-Up,” and our team will be happy to look into this further.

Bewertet mit 5 von 5 Sternen

Fabulous as always!

This is my 3rd purcase. I am absolutely thrilled and all were in exceptional condition, with immediate shipping. The packaging is fabulous!

3. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Barbara,

We’re pleased to know your third purchase reflected the same level of quality and care as the ones before it. Exceptional condition, prompt shipping, and thoughtful packaging are all part of the experience we aim to deliver.

Thank you for continuing to choose FASHIONPHILE. We look forward to welcoming you back for your next luxury find.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. I spoke with a representative and chatted. Both forms of communication were outstanding. The purchasing process was fast and easy. Delivery was as noted.

17. Juni 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Phoenix,

We’re delighted to hear that both your phone and chat experiences reflected the level of care our Concierge Team is dedicated to providing.

Thank you for choosing FASHIONPHILE. We’re pleased your purchase arrived as expected and look forward to assisting you again.

Bewertet mit 5 von 5 Sternen

Great company I purchase a Louie…

Great company I purchase a Louie Vuitton 60 duffle bag and it was brand new. Even though the pictures showed a small stain inside when I got it the stain was hardly visible. So don’t be scared of the pictures the camera makes things look bigger than they really are in my opinion. I’m so happy with our bag came with a certificate of authenticy and a dust bag. I will continue to buy more stuff from them for my wife’s bday and anniversary. I saved $2,200 not buying from Louie Vuitton directly. And I just came back from France and the prices there sky high like in USA Louie Vuitton. Please don’t hesitate to buy with fashionphile they only carry the best purchased products out there. owner in Florida.

9. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Luis,

We’re delighted to hear your Louis Vuitton duffle arrived in even better condition than expected. Our photography and cleaning teams work closely together to create a transparent shopping experience while ensuring each piece is thoughtfully prepared before it reaches its new home.

Knowing you found a coveted luxury piece at a great price makes this experience especially meaningful. We’re grateful you chose FASHIONPHILE and look forward to being part of many more luxury finds for your loved ones.

Bewertet mit 5 von 5 Sternen

Excellent overall experience

Excellent overall experience. The purse is beautiful and at a fair price. The shipping was fast and the customer service was exceptional.

1. Juli 2026
Bewertung ohne vorherige Einladung
FASHIONPHILE-Logo

Antwort von FASHIONPHILE

Scott,

We’re thrilled to hear you had an excellent experience and that your purse arrived quickly and was even more beautiful in person. Exceptional service is at the heart of the FASHIONPHILE experience, and we’re delighted our team made your purchase feel seamless from start to finish.

Thank you for choosing FASHIONPHILE. We look forward to helping you find your next luxury piece!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr