Awful experience, avoid unless you want to be treated like dirt!
Reserved a secondhand BMW at Banbury MG. I kept in touch with the salesman, explained on more than one occasion we would be taking the vehicle on the day, we received a video apologising it hadn’t had a valet but it would be done by Saturday! Arrived and the car was being parked up soaking wet, smears and birds mess all over it, as it dried we could see the dirt,scrapes and bad paintwork and it hadn’t been touched inside at all! Queried this and was told they decided to refurbish the alloys instead of the valet, the alloys were covered in brake dust and filthy! Complained to the sales manager who couldn’t have cared any less if he tried, was offered £30 to take the car to Tesco for a valet! Sales Manager told us four new tyres had been fitted, when we pointed out it was three, he said he’d miscounted! Car has been discounted by £210.00 despite us being told they could only offer £30 goodwill for the valet at Tesco! Was an awful experience by an awful sales manager and an ill informed sales person, wasted our time, thankfully we visited another garage, received fantastic service and left with the car, legacy cars, Heathrow you were a gentleman amongst thieves!! Avoid Evans Halstead Banbury unless you want poor service and be treated like dirt! I’m sure like us you deserve better or looking to finance a vehicle as that’s all they are interested in selling a finance package.