Sophie

I bought a little tin man as a ten year anniversary present. It's so cute, exactly what I was anticipating. Really pleased with my purchase.

Order was still showing processing after a week so I emailed. They replied saying the system hadn't updated but my order was on the way & I'd get a tracking number. Two weeks later still no order or tracking number so I emailed again, but no response. Guess it is a dodgy site after all.
Got a response following posting on here. They confirmed I hadn't received my order then offered me a refund. I asked for the tracking number which they said they couldn't provide due to a system update, but would provide later (but never have). It appears they never sent the order in the first place which is why they don't have a tracking number!