So this company and these wizz air are just profiteers and selfish...!!!
So this company and these wizz air employees are selfish people who don't want to help you at all when it comes to services.
I had this return flight on April 29 at 19:20 and due to a very long queue of approx 1:25 h at the customs between Romania and Hungary (normaly it takes 10 min to cross the border, max 15) I was not able to get to the airport before the security gates were closed, more exactly the last 30 minutes. We arrived 5 minutes later, so it was another 25 minutes before the plane took off.
At check-in there were two women, one of whom was sitting in a chair at the office and the other, as far as I understood, was talking to the captain, she asked me what she could do to help me from the office, and I told her I was late due to problems at customs and with long queues of cars, she told me that normally it's a bit late but if in 5 minutes I manage to get past security it will be ok. Then the other person dropped the phone and started telling me and her colleague that it too late, etc., I also understood Hungarian, I understood when she told her colleague not to leave me to make me spend money on another ticket.
Then I began to gasp because I saw that one wanted to leave me and the other did not, in the meantime as we were arguing there, another man came from the security gate and he also tried to communicate to that person to let me in, he said it take no more than 5 minutes to pass security. But guess what, she also told that man that it can't be done as is too late, etc. (on the idea that she doesn't want to let me go just to spend more money).
So, in order to understand how they do it at the airport, they want to make as much money as possible and if they can take advantage of any such opportunity, they will do it.
I arrived at an airport in London once, 10 minutes before the plane took off and on the contrary they helped me with my luggage and the rest just to get on the plane as fast as possible.
In conclusion, these low cost airlines will always seek to take advantage of travelers and not help them in any way.
Very bad of them, and I do not recommend this company at all or to fly on this airport, rubbish and selfish !!!
3. Mai 2022
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