Vilde

Parfait! Bon selection et livraison rapide.

The order was quick to arrive, however I had to return the items as they were to big. The process was seemingly simple; register online and receive a bar code to scan at La poste so they can print the etiquette. However the code is not recognised by la poste, so they cannot send it since they only have a tracking number and no address. I contacted customer service immediately about the issue and two weeks, and two e-mails and phonecalls to customer service plus 3 attempts to get help from La poste later, no response at all. I was told to be patient over the chat after two weeks had already past since my first contact. Big waste of time and energy, and possibly money unless they plan to deal with the issue at some point.

I also notice that another reviewer had the exact same problem a year ago, so it's it does not seem to be a new/recent issue they haven't had the chance to solve or learn from. Not exactly encouraging.

Har tre strikkede Aiayu putetrekk og alle er fulle av hull, til tross for at de kun står til pynt. Fatter ikke hvordan det kan gå an å lage noe av så dårlig kvalitet og som koster godt over 1000 kr stykk.

I received an e-mail from the airline almost two months ago that they had processed my refund to travellink. When I try getting through to Travellink's customer service I am immediately rejected and their moron chatbot says that there's nothing they can do as airlines take extra time to send them the refunds due to cancellations. Well, in this case its not true, and if they had let me speak to an agent I could explain this. The airline took less than one month. Travellink however seem to be the ones holding on to their customer's money...

Très bien!!!

Great products and customer service! Despite having had a couple of issues with my Silva headlamp, the customer sevice has solved the problem in the best and most effortless way both times. My lamp is now problem-free and I am very happy with it.