Patsy

The tour was so informative, we got information not just about this vineyard in particular, but the history of wine making in England. The wine tasting after was very generous glass sizes, and we also got to try the spirits from their distillery. If I’d paid the same price in a pub, I don’t think I’d have gone home as tipsy! Great value for money, and great experience.
Not a negative, but we did stay well past when the booking ended, so make sure you don’t have plans immediately after, and go by taxi, you don’t want to drive to this one!

This company was able to book us in for a homebuyers report on a very tight deadline, and we’re incredibly responsive to emails.

Avoid at all costs. I spent 8 hours at the airport as the flight time kept getting pushed back. Eventually they cancelled the flight and rearranged it for 27 hours later than the original flight time. We were given various excuses including extreme hot weather (in England!) but I only got an official reason of ‘technical difficulties’ 2 months later.

I spent months being told that they didn’t have to pay me compensation because it was a charter flight through tui. Tui kept telling me it was the airline’s responsibility. Eventually the airline offered me €250 in vouchers but I knew I was entitled to cash. The second offer I got was €100 cash and €150 vouchers. Only when I threatened to take them to European claims court did I get my money. How dare they offer vouchers when they caused me to miss a full day of my holiday. As if I’d ever use the vouchers to fly with them again. Ridiculous!

Absolutely awful experience. When you book a package holiday, you expect to be taken care of start to finish. Our flight was delayed for 27 hours and we had no help from tui whatsoever. We missed a full day of our holiday and had no communication from them about what to do. They just blamed the airline. I received no help from them trying to claim compensation, had to do it all myself through the airline without any information like customer reference number which the airline required.
Most importantly if you book through tui, make sure your flight is not provided by Volotea.

Spark energy is all well and good until you actially need them for anything. Waited a month for an appointment to fix a faulty meter, engineer was a no show. After ringing to get an explanation, I was told the appointment was cancelled at their end.
Switched to EDF who fixed the problem on the same day, got told it was the most damaged meter they'd ever seen and was a health and safety issue.
What's worse is that spark had sent someone to look at the meter incase it had been tampered with so they lose money! They're only interested in money. Not safety.
Bottom line - don't waste your time with these clowns.