“Free” QR code required payment after I ordered printed marketing materials

I created a QR code through this website under the impression that it was free and used it on door hangers for my business.

After I had already ordered the door hangers, I received an email saying my free trial was ending and that I would need to pay to keep the code working. I had not understood from the sign-up process that continued use required a paid subscription.

After multiple email exchanges, I agreed to pay $150 because the QR code was already on materials I had ordered. About a week later, I discovered the charge was US$150—approximately C$210. I had not understood that the quoted amount was in US dollars.

In my experience, neither the ongoing subscription requirement nor the payment currency was made clear enough before I committed. Finding this out after ordering printed materials left me feeling pressured to pay.

Anyone planning to print these QR codes should confirm the trial expiry, ongoing subscription cost and billing currency first. These details should be clearly displayed before a customer creates and downloads a code.