Beware – Unexpected Charges for Products Not Ordered

I am extremely disappointed with my experience with this company.

I placed an online order, completed my purchase, and subsequently discovered an additional $83 charge for a product I had never ordered or authorized.

I immediately contacted the company and requested that the order be stopped. Rather than acknowledging the seriousness of charging a customer for an item they never ordered, the company offered me a 25% discount.

I find this response completely unacceptable.

This is about honesty, transparency, and basic business ethics. Customers should be charged only for products they have knowingly selected and authorized. Adding products and charging customers without their consent is not an acceptable business practice.

A discount does not correct the problem or restore my confidence in this company.

I would caution other consumers to carefully review their charges and ensure they are only paying for what they actually ordered.

This experience has seriously undermined my trust in this business, and I would not feel comfortable recommending it to others.