Chat customer service is the worst
Chat customer service is the worst. I'll never do business with a company that doesn't have real customer service phone numbers.
September 4, 2026
Unprompted review
Reply from ExpressVPN
Hi James, we're sorry the chat support fell short for you. We don't offer phone support, but our team handles issues over 24/7 live chat and email, and we'd like the chance to make this right. If you email support@expressvpn.com with what you were trying to resolve, we'll follow up personally.
The ExpressVPN Team