This is the worst experience that I…
This is the worst experience that I have ever dealt with. I ordered my package and paid with Google pay I noticed immediately that my Google pay was linked to my old address so I contacted the company to explain that I needed to update the address or cancel the order to reorder, they inform me that it's no problem they can update the order and that my parcel will be shipped to the correct address. It wasn't. It went to the old address. I then contact them explain the situation, they say sure no problem will ship you a reorder, where did they ship it to, the wrong address, then when I contacted them again and said hey you just did it again, is that oh it's not our fault you told us after it was shipped. .... Are you kidding me? This was a reorder on the first order that you shipped to the wrong address that you assured me it was going to the right address. I do not recommend I will never spend money with this company again. If there was an option to give them negative Stars I absolutely would.
Reply from Leonie & co