Genuine people.
My mum passed away almost 5 years prior to Inheritec making contact. We had been very diligent with my mother's assets and thought we had fully settled all her shares and so were a little sceptical at first. After doing some research into the company I called to discuss their findings. I was more confident after they discussed their fees. Although the final sum wasn't going to be life changing we just wanted to bring it to a close.
Once we had agreed to Inheritec acting on our behalf they completed all the necessary documents and we signed and returned them. That was all there was to it, no delays. Final settlement was quick and I appreciated the full set of accounts.
Mostly i'd say they are genuinely helpful and patient. It can't be easy working in an industry with so much scepticism.
For research I used Companies House and the FCA.