My experience with the company was not a good experience
My experience with the company was beyond less than OK. In my opinion they need to review their processes to help make it less stressful/painful to your customers. Mike Brown was the absolute BEST. Very understanding, thorough, friendly, knowledgeable and most importantly he followed up with an email to me with all the information I needed. Thank you, Mike Brown, for doing an amazing job. I appreciate you.
Reply from Nobltravel
Hi Vicki
Thank you for sharing your honest feedback. We appreciate you highlighting the areas where we can improve our processes and make the customer experience smoother.
We’re especially pleased to hear that Mike Brown was able to provide you with the understanding, thoroughness, and follow-up you needed. We’ll be sure to share your kind words with Mike and recognize him for his efforts.
Thank you again for acknowledging Mike’s support and for giving us the opportunity to learn from your experience.
Best regards,
NOBL