Hello,

Please accept our sincerest apologies for the delay with your order and for any inconvenience caused. This is definitely not the standard of service we aim to provide to our customers.

While delivery dates are estimates subject to external logistical factors, we completely understand your frustration. Please rest assured that we are constantly working with our shipping partners to optimize these delivery times.

For future orders, please feel free to select the carrier that best suits your needs from the various options available at checkout.

Your feedback is highly valuable and helps us continuously improve. If you require any further assistance or personalized support, our customer service team remains at your entire disposal.

We apologize for the inconvenience.

Best regards,