Lied about deliver time and now refuses…
Lied about deliver time and now refuses to issue reimburse
I planned to get one for a trip, and the deliver estimation said it would be delivered in about 3 or 4 business days - It took 2 weeks and I was already in the trip and unable to even receive the package at home, and the support refuses to issue a reimbursement though they are the ones to blame for putting unrealistic deliver times on the website- very fraudulent of them
July 20, 2026
Unprompted review
Reply from Rhinokey
We're really sorry to hear about the delivery delay and the impact it had on your trip, Paulo. That's a frustrating situation, especially when you needed the Smartcard in hand before heading off. We'll take another close look at this, and thank you for your patience while we get this sorted.