I listed 2 tickets on TicketSwap for €50 each. When they sold I only got €85.50. The fee was meant to be 5% (€5). When I queried it (through their robot manned helpdesk) I was told that the buyer paid €100 but had their fee deducted from that price. So, basically it appears that I paid my fee and the buyers fee. I again queried this with their robots as I had specified that I wanted €50 for each ticket on the listing. I was told that my query would be passed on to someone to investigate, and that they would get back to me within 2 days. They didn’t, and I’ve asked for an update 3 times now without any response. A total rip-off. I would not use this facility again and would advise others to be very wary.