Zero star for ADAC in office or online
Zero star in office or onlineManipulation and lying to avoid paying .cancelled after 2 yearskeep away from themThey saidto me we pay for a case after you start it in court and i didOnce the court sent a bill to study the case they refused to pay.
Reply from ADAC
Hello Ghada,
thank you very much for your feedback.
We are very sorry to hear that you are not satisfied with our service.
Please rest assured that we do our utmost to provide our members with fast, competent, and friendly assistance, especially in emergencies. It is all the more regrettable to read that we appear to have fallen short in your case.
We would like to look into this matter to understand what might have gone wrong and how we can improve. To do so, however, we need a few additional details, which we will request separately.
Thank you in advance for your cooperation!
Best regards,
The Quality Management Team at ADAC Member Services