Review of Thehut.de


Rated 1 out of 5 stars

Waiting already for 2 months for item

Waiting already for almost 2 months for my order. Customer Service is just sending standard Canned Responses. I could have ordered the item already somewhere else slightly more expensive, but now that offer is gone and I am still waiting for it from theHut.
Horrible Customer Experience!
And when I read what others write about delivery cost, I am already getting anxious I might get charged way more without warning.

July 10, 2022
Unprompted review

Reply from Thehut.de

Hi Benedikt,

Thank you for taking the time to leave your review.

I am sorry to hear of this matter and we do want to get this looked into and resolved efficiently.

At present I cannot locate your account, can you please contact us via one of the contact options on site.

We look forward to getting this resolved.

Best wishes,
Jamie