I placed an order for dessert knives which unfortunately had to be cancelled due to restrictions with knives being shipped using the usual delivery method. Following a conversation with Carl to explain that their company is seemingly the only company in the UK who has these knives and they were all I needed to complete the set Carl arranged for the knives to be posted via Royal Mail’s Age Verification service. All this happened over 2 days so couldn’t have been dealt with any more professionally or any quicker.
Big thanks to Carl for being so helpful and providing gold star customer service which was very much appreciated.