Back away slowly and you will not dnd up buying a dud. I bought an IPHONE 13. They advertise a great deal about how exhaustive their process is to clean out a phone prior to sale.

NotSoMuch I wanted to add my cards for the iPhone - debit/credit as well as the spot for member cards. This category was completely stuffed with someone who travelled a great deal and had something like 70 transit cards stuffed into the iPhone. Obviously they do not do thorough checks.

It took a long time and my referral if the problem to an “expert” (PAID) to get that hoard of cards deleted. So after paying a third party to fix it, those cards are gone but the useful holder of border passes, tickets, etc is not available. That went away with the 72 transit passes.

I had a number of issues - some other minor ones and i appreciated their chat feature. Unfortunately they got VERY TIRED of me and became snarky. They did offer to take the phone back - but that was after I had paid someone to help me, and the owners offer was made with teeth gritted.

I decided to walk away. Keep the phone I bought. (It does have features I like) and we will never darken each others doorstep again.

I didn’t know how many stars. The did - after an extended period - offer to take it back but in the end remained with 1 star due to their belligerent attitude which IS TRANSMITTED even onine.