Never again!!
I selected 3 sections from the list and got next to nothing I ordered in a £70 stocking. Most of what I received was cheap rubbish. After my wife opened the stocking on Christmas Day I contacted the company to complain. They offered to resend the complete stocking with what I requested and paid for, the second delivery was equally as bad so I complained again. They offered to refund me if I returned all the items. To be honest I didn’t think that was good enough, to charge what they did and twice send what they did is very poor. They also tried to explain it with a list of RRP’s which was laughable, I looked online and could have bought EVERYTHING they sent for less than I paid!!
I have just put this down as a bad experience and have given the items to a charity.
Reply from Santa Sorted
Hi John,
As you've noted in your review we have done everything we possibly can to help you, including sending you a secondary order free of charge and subsequently offering you a full refund, which has been refused. Your order was £70, we spent a total of £69.80 trying to give you the best experience and you received goods with a total RRP of over £120. We even sent you an image of the secondary delivery before sending. I'm sorry you were not happy with the service, and wish you all the best. Warm wishes, Jordan