ROJA OCEANIA - FAKE
I have ordered perfume several times, everything was always ok, but today I was shocked when I handed the perfume to my client and he unwrapped it in front of me and found out that it was not original.
I wrote this to customer support at deloox.nl
The main batch code is not on the box and is hard to read on the bottle, there is no swarm symbol on the perfume cap, the label on the bottle is peeled off, the atomizer is 10mm higher, the label on the bottom of the bottle is in the middle - the original has it on the right side
They wrote to me that the possibility of returning goods does not apply to commercial orders.
🙆🙉🙈😡
Reply from Deloox
Dear customer, thank you for your feedback. We would like to reassure you that we only sell original products.
Roja Parfums, including Roja Oceania, is an exclusive niche fragrance produced in small batches. Parts of the process, such as filling and finishing the bottles, are done partly by hand, which can result in small variations between bottles and batches, such as the placement of the label, the height of the atomiser or the absence of the swarm symbol on the cap. These differences do not affect the authenticity of the product.
We can say with certainty that the perfume you received is genuine. We have also contacted you in the meantime. If you have any further questions, please do not hesitate to contact us.
Kind regards,
Team Deloox