Your company is the worst company I have ever had the misfortune to deal with. First I was told that my carpet would be delivered on September 16 after I purchased it on August 13. I thought that was a really long time to begin with. Then NO ONE, called to inform me that the carpet would be sent later than September 16. By September 21, the rug had not arrived and your AI told me that the rug would then be due on October 1, 2025. By the end of September, your AI then stated that the rug would be sent on November 1, 2205. During all of that time, not a single actual person ever called or informed me of the rug status. I was waiting and waiting for this rug only to be told multiple times only by Artificial Intelligence that the rug was coming later and later. I then canceled the order at the of October and i am SO HAPPY I did because I ordered a rug on Amazon that is coming in five days. I wish I had done that to begin with. I would never buy from your company again and I would never recommend your company.