One only tests these forums out when things dont go to plan. I acknowledge a llarge part of this is due to the seller and the item description they post. I was sold a counterfeit item which obviously did not meet the desciption in the advert. The return was accepted but due to no fault of my own I have to pay for return postal charges(apparently it is in the fine print). Vinted customer service were poor- there is no mechanism within the system for crediting the buyer and they annoyingingly and constantly respond with is ’ resolve it with the buyer’! Really not very useful. I live in a different country to the seller and so am reluctant to share my bank account details. I fed back to Vinted customer service that a credit procedure needs to be created- they were not receptive and closed my case! I think its another second hand forum that just takes commission…..