The mother board on my refig went out before the additional warranty I purchased expired. Service tech was out within 48 hrs of call. Informed me that they would have order the part as no one had it in stock. Two and half weeks later and about $40.00 in ice he returned with new part. Turns out to be wrong part. New part has to come from overseas & that's a 3-1/2 week lead time. New parts in, everything is working. I file a spoilage claim only to be denied because the only thing the policy pays for food spoilage is if the compressor failed! Nothing else. Six weeks living out of coolers and a bar refrig.