The rear mech on my carbon Cipollini was completely sheared off in transit. Ironically, I used more bubble wrap than ever. This would require a staggering amount of force. Fact is sendbike cannot guarantee the safety of your bicycle & then they will completely ignore you when you report damage. The Insurance is worthless. I have received no reply since I reported the damage to my bike, which has ruined my holiday.
You will regret using this company.
Is Pippa even a real person? I doubt it.
Your carbon bicycle in a card box, dragged around by DHL is going to end in tears as I have painfully discovered.
I suggest anybody reading these reviews doesn't make the mistake of ignoring the bad ones & hope everything's going to be OK because you will find out the hard way. This company is a joke.
A painfully expensive joke that will ruin your cycling holidays/training camps. Avoid like the plague. Buy a hard shell bike box & use a company that won't take your money & then totally abandon & ignore you.