Yet another frustrated customer. Tried to set up an account on multiple tries in several different ways with different visa cards. Every long laborious detailed complicated online application attempt ended with payment refused. I had wanted to change from Free who have bumped up their monthly charge. My bank says all ok their side with the visa process so it seems to be a problem on the SFR side. Contacted SFR but although they said my application was good the banking payment was refused. Can't imagine how the SFR process could be so flawed such that they prevent new forfait applications. So much wasted time.