Sofa and chair delivered today 5/6/24 Both different colours as ordered by shop staff, SCS customer helpline cant help and we have been told shop will contact us in next couple of days. appalling customer service.
February 13, 2024
Reply from poltronesofà
Good Morning Steve,
I hope you are well and thank you for your review.
First of all we are so sorry to see that your furniture has not arrived in the correct colour as expected. I can completely understand how disappointing this must be for you and apologise for any upset this has caused.
I can confirm that a call back has been set with the store and they will be in touch with you asap so that this can be resolved.
Take care and we look forward to speaking with you soon.