The complaint concerns the application

Respected lady,
I appeal to the hot asking for favorable consideration of my complaint concerning the purchase of a ticket to the event: Marillion and Mike and the Mechanics - 10 LEGEND ROCK FESTIVAL 2016 Amifteatr Charlotta Valley on July 25, 2016 hour 20: 00

I declare that I bought a ticket 06.28.2016 approx. 11:41 hours on the website Viagogo w / a concert paying by credit card VISA number 4251 6910 1825 2209 issued by PKO Polish Bank (Annex No.1).
Portal viagogo pledged delivered, my original ticket by courier UPC (Standard) Order No. 7240317 no later than 3 days prior to the event at the address ul. Printing 30 - 348 Krakow
I mention that my w / the purchase was dictated, that portal Viagogo pledged to provide the original ticket by courier rather than e - ticket for foreign name. If I had I knew portal viagogo change the terms of the agreement, I would never have bought the ticket at an inflated price.

In addition, it informs the country when I read the message released on the official website of the festival organizers reads:
*WARNING!!! Tickets for the festival Rock Legend are only available through the portal
ticketpro.pl http ticketpro.pl praz of the following points
sales. Recently, we received information about the sale of tickets
through other portals and to inform you that we are not responsible for
distribution of tickets on these pages. *
Therefore, in / in a message issued by the organizer, I repeated the request in writing from Viagogo urgently provide me physically original ticket that will allow me to advance
No. verify their authenticity. Order 7240317 at the indicated address ul. Drukarska
30 -348 Kraków.
I declare the portal Viago not provided me the ticket, according to the agreement for the courier who paid the price for one ticket - 254.33 + 98.45 zł zł - booking fee = 375.42 zł - fee total.