Just got my first order and everything went great. I was a bit unsure/confused with there tracking system of the package at first but decided to contact them with WhatsApp and they helped me understan... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The price is nice, just a bit to much shippingcosts. You have to order allot before it´s free shipping. But bice Website, friendly informations via whatsapp. Delivery through New Year Holiday in... See more
Company replied
The items came perfectly intact and functioning in 9 days only, even less than the expected 2 weeks. I appreciated the initial message on WhatsApp along with the picture of the package itself and the... See more
Company replied
I recently purchased the Uzy 50000 vapes from Zugevape, and I couldn’t be happier. The ordering process was smooth, delivery was fast, and the products arrived exactly as described. The vapes... See more
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Company details
Written by the company
Discover the magic in every puff with ZugeVape's unparalleled vaping journey. At ZugeVape, we believe vaping is more than just an alternative to smoking—it's an experience. Our dedication to innovation, quality, and customer satisfaction sets us apart in the vaping industry. Zuge Vape provides Good alternative to smoking. Check out for more details on our Website:https://zugevape.com. We are here to help you. Please send us an email to support@zugevape.com and we will be happy to assist you in any way we can.
Contact info
Xixiang Avenue, Bao'an District,, 518102, Shenzhen, China
- 8617710091042
- support@zugevape.com
- zugevape.com
4.8
Excellent
526 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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Orders with zuge vape 20 days ago over…
Orders with zuge vape 20 days ago over 60 euros worth products have not been send or received. I would not recommend ordering with them.
July 22, 2026
Unprompted review
Reply from Zuge Vape
Dear customer, we sincerely apologize for the inconvenience caused. Please provide your order number or the email address you used when placing the order, and we will immediately look into the status of your order for you. We are an honest and trustworthy business that always values every customer's experience. You are welcome to contact our customer service team at any time, and we will do our best to assist you in resolving the issue. Thank you for your understanding and support!
Top class service
Top class service, super professional people with 10/10 customer support and help with whatever questions you have about the products and fair shipping time. Will be ordering more 100%
August 3, 2026
Unprompted review
Reply from Zuge Vape
Thank you for your amazing review! We're thrilled to hear that you enjoyed our service and professional support. Can't wait to serve you again – we look forward to your next order! 😊
Happy with this shopping experience!
Happy with this shopping experience!
Relatively fast shipping, good packaging en clear communication.
June 26, 2026
Unprompted review
Reply from Zuge Vape
Thank you for your kind feedback! We're so glad you enjoyed the shopping experience, shipping, packaging, and communication. Hope to see you again soon! 😊
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Very happy with my order! Fast shipping, good packaging, and everything arrived in perfect condition. The products work great and the flavors are excellent. I would definitely order from this store again. Highly recommended!
July 31, 2026
Unprompted review
I am satisfied with this product
I am satisfied with this product . Order from Croatia
July 16, 2026
Unprompted review
Fast delivery and good products
Fast delivery and good products. Tracking service available.
July 7, 2026
Unprompted review
#1 Best Seller of Vapes
1) Best seller in selling vapes
2) Fast shipment
3) Best Support Ever, and no I'm not a member of the company.
4) They are very kind and helped me with each step. Even when the shipment was already happening, they kept posting updates about it
5) Thank you very much!
July 3, 2026
Unprompted review
Very good company
June 22, 2026
Unprompted review
Good credits to this company
Good credits to this company. Delivery is always good and in time. They deliver between 7-14 working days. Products and prizes are outstanding. Keep this going Zugevape👌👌
June 17, 2026
Unprompted review
Their service is excellent
Their service is excellent! You are informed including a picture of the goods when they are sent. Packaging is discrete. Overall very happy! They have a new loyal customer. Most definitely will order there again!
June 12, 2026
Unprompted review
I’m very satisfied with my purchases
I’m very satisfied with my purchases. Good prices, fast delivery considering the long distance to Sweden, and very friendly customer service. I’ve also been able to contact them easily through WhatsApp.
May 28, 2026
Unprompted review
10/10 service and 10/10 shipment no…
10/10 service and 10/10 shipment no damaged goods and they send proof
May 20, 2026
Unprompted review
Great product and customer service!
I took a little while to write a review because I wanted to try the product for a little while. I am very happy with this product. I ordered a ten pack of these vapes and got them 3 weeks ago. I am still on my first one and it’s still going. I have the feeling this product will last a really long time, which makes this purchase so worth it! I also received a message directly from the distributor when my package was all packed up and they followed up to make sure I received it so the customer service is also fantastic. I will be purchasing again!
April 22, 2026
Unprompted review
Reply from Zuge Vape
Thank you for taking the time to share such a detailed experience and leaving a review after using it for a while – it's truly invaluable! 😊
We are delighted to know you are satisfied with the product's durability – a product that has lasted over three weeks and is still in perfect condition proves that your choice was wise and worthwhile. Furthermore, we are very pleased that every step, from the proactive notification during package packaging to the subsequent confirmation of receipt, met your expectations – this is precisely the level of service we strive for.
We sincerely thank you for your trust and are delighted that you indicated you would purchase again. Zu gevape always keeps its promises and looks forward to serving you again!
All perfect
April 18, 2026
Unprompted review
Great service
Sent a Tracking number and reached Out to Update me without questioning, appreciate it
April 14, 2026
Unprompted review
Everything perfect
Everything perfect, orderd in 25 march in 2 weeks i recieved the packet,
April 8, 2026
Unprompted review
Best Vape shop!
Fast shipping, great prices and the Gazzbar Ice God vapes are great for menthol loving vapers!
April 2, 2026
Unprompted review
Just the besttttttttt
March 29, 2026
Unprompted review
Reply from Zuge Vape
Truly appreciate your wonderful feedback! It means a lot to us. Looking forward to serving you again!
Super And costumer service are always…
Super And costumer service are always there to help
March 23, 2026
Unprompted review
Reply from Zuge Vape
Thank you for your positive review! It is our honor to provide you with excellent customer service, and we look forward to serving you again!
The best vape seller
The best vape seller, good prices, delivered in time and the best part is actually the customer service (Natalie). I’m really satisfied and really appreciate this service
March 24, 2026
Unprompted review
Reply from Zuge Vape
Thank you for your support! We are delighted that you are satisfied with our prices and delivery speed. We especially appreciate your mention of Natalie's service; we will pass on this positive feedback to her. We look forward to serving you again!
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