Zenbooks logo
Visit website

Zenbooks Reviews 

6
•
TrustScore 4 out of 5

4.2

Accounting Firm
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Accounting Firm
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service
  6. Tax Advisor

Written by the company

Zenbooks is a top boutique cloud accounting firm based in Ottawa, proudly serving clients across Canada. Founded in 2015, Zenbooks has quickly earned a reputation as one of the leading modern accounting firms in the country, known for its smart use of technology, personalized service, and deep industry expertise. Specializing in virtual bookkeeping, tax planning, payroll, and strategic financial advisory, Zenbooks caters to small and mid-sized businesses in sectors like e-commerce, SaaS, non-profits, and creative agencies. Their team of certified professionals, delivers proactive support and clear, jargon-free financial insights that help businesses thrive. Zenbooks operates as a fully remote, paperless firm, reflecting their commitment to both efficiency and environmental sustainability. Clients benefit from streamlined systems, mid-year tax reviews, CRA management, and modern payroll solutions — all without needing to contact the CRA themselves. With a focus on building strong, long-term relationships, Zenbooks is trusted by founders, CEOs, and nonprofit directors who want more than just compliance — they want a partner in growth.

Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(6)

4 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Finally, financials we can actually trust.

We brought Zenbooks in to clean up our books, which were in pretty rough shape. They got everything sorted out quickly, were easy to work with the whole way through, and now we finally have financials we can trust and actually use to run the business. Responsive, knowledgeable, and delivered exactly what they promised. Highly recommend.

May 14, 2026
Unprompted review
Zenbooks logo

Reply from Zenbooks

Marc, thanks for this. Cleanups are some of our favourite engagements because the shift is so visible. One month you're squinting at the numbers trying to figure out what they're telling you, the next you're actually running the business off them. Really glad we got Inkline to that point, and that the team felt easy to work with along the way. Looking forward to what comes next.

Rated 5 out of 5 stars

Easy platforms and friendly staff

Easy platforms and friendly staff. Would recommend!

March 31, 2026
Unprompted review
Zenbooks logo

Reply from Zenbooks

Thanks so much for the kind words, Bethany. Glad the platforms and the team have been working well for you, and we really appreciate you taking the time to share this.

Rated 5 out of 5 stars

Accountants who care

I’ve been working with Zenbooks for about 8 years now, and they’ve honestly been amazing. They handle everything bookkeeping, payroll, taxes, and even the more complicated stuff. The whole team is super easy to work with. They're professional, quick to respond, and always clear about what they need.
I also really appreciate how smooth their online tools make things. Uploading documents, signing forms, sending invoices, it's all very fast an so easy. Over the past couple of years, Albert especially has been incredibly helpful in managing my business and unreasonable stress/feelings around taxes.

Zenbooks has been a huge support for me, and after 8 years I can confidently say I’d be lost without them. If you want accountants who genuinely make your life easier, I definitely recommend them.

February 23, 2026
Unprompted review
Zenbooks logo

Reply from Zenbooks

Jessica, thank you so much for taking the time to write this. Eight years together is not something we take lightly.

It truly means a lot to hear that the experience has felt smooth, clear, and supportive. That is exactly what we aim for, especially around areas like taxes that can carry a lot of stress. I will make sure Albert sees your kind words. He cares deeply about his clients and will really appreciate this.

We are grateful for your trust over the years and for letting us be part of your journey. Supporting you and your business is a responsibility we value, and we are always here when you need us.

Thank you again for the recommendation. It means more than you know.

Rated 5 out of 5 stars

Zenbooks is 10/10

Eric and the team at Zenbooks are very knowledgeable and helpful. I would recommend working with Zenbooks for bookkeeping, accounting and tax advisory services.

January 20, 2026
Unprompted review
Zenbooks logo

Reply from Zenbooks

Thanks so much, Lauren. We really appreciate the recommendation and the trust you have placed in our team.

We are glad to hear that you have found our approach helpful and knowledgeable across bookkeeping, accounting, and tax advisory. Supporting business owners with clear, practical guidance is exactly what we aim to do.

Thanks again for taking the time to share this.

Rated 5 out of 5 stars

Great to work with!

I’ve worked with many firms and Zenbooks has been great to work with for the past 2 years. Albert and Tara have been extremely helpful theough this whole process managing all my companies.

Would recommendb

April 25, 2025
Unprompted review
Zenbooks logo

Reply from Zenbooks

Thanks so much for the kind words, Amir. We really appreciate you taking the time to share this.

It has been a pleasure working with you over the past couple of years, and we are glad Albert and Tara have been able to support you across your companies. Helping owners feel supported and confident in their numbers is exactly what we aim for.

Thanks again for the recommendation. It truly means a lot to our team.

Rated 5 out of 5 stars

Comprehensive and Nimble Accounting Partner

I've been working with Zenbooks since 2018, and I'd be nowhere without them. They handle all essential accounting needs, including bookkeeping, payroll, and tax preparation, as well as navigating complex, multi-jurisdictional operations.

The team is consistently professional, responsive, and transparent in their communication. Their focus on online tools for tasks like document scanning, signing, and invoicing keeps everything running efficiently.

Overall, they provide irreplaceable accounting support for me. Highly recommended if you're looking for a knowledgeable and proactive firm.

April 21, 2025
Unprompted review
Zenbooks logo

Reply from Zenbooks

Thank you so much for the thoughtful review and for trusting Zenbooks since 2018! We’re proud to be part of your journey and are thrilled to hear our team and tools continue to support your success. Your kind words mean a lot to us! We’ll keep showing up with the same precision, clarity, and care that you’ve come to expect. Here’s to many more years of partnership!

The Zenbooks team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look