Volkswagen Hillerød - en del af Semler Mobility Reviews 

113
TrustScore 2.5 out of 5

2.5

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Company details

  1. Car Dealer
  2. Volkswagen Dealer

Written by the company

Hos Volkswagen Hillerød er det den gode oplevelse, der er i fokus. Vi ønsker at skabe det lille ekstra, du ikke forventer og som betyder, at du som kunde bliver YDERST tilfreds. Vores medarbejdere gør hver dag deres bedste for at skabe de bedste rammer for dig og dine behov. Du bliver mødt med et smil, personlig kontakt og personale, der uddannes løbende så vi lever op til de højeste krav i branchen.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

113 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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Typically replies within 24 hours

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2.5

All reviews

(113)

17 reviews in the last 12 months

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Rated 2 out of 5 stars

Customer service efficiency could…

Customer service efficiency could really need some improvement, very slow in reacting to customer queries in correspondence, in general not returning call or messages, agreed delivery time randomly delayed and changed without notifying customer. Very disappointing service received.

August 7, 2025
Unprompted review
Volkswagen Hillerød - en del af Semler Mobility logo

Reply from Volkswagen Hillerød - en del af Semler Mobility

Hi Alex,

Thank you for your review.

We're sorry to hear that you feel we haven't met your expectations. We always aim to provide all our customers and visitors with good and welcoming service.

We hope to have the opportunity to welcome you back again in the future and improve your experience.

Best regards,
Christian,
Volkswagen Hillerød – part of Semler Mobility

Rated 5 out of 5 stars

Very good service.

Very good service.
Oliver Vinderslev - thank you for the good experience.

October 10, 2023
Unprompted review
Volkswagen Hillerød - en del af Semler Mobility logo

Reply from Volkswagen Hillerød - en del af Semler Mobility

Hi Ivan

Thank you so much for your review and for taking the time to leave such a positive review of our service.

We're happy to hear that you had a good experience with us and especially with Oliver.

Once again, thank you for choosing us, and we look forward to see you again in the future.

Best regards
Emma
Volkswagen Hillerød

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