The website is easy to use with lots of options to create what you have in mind. The quality of the print is true to the photos uploaded. I’ve been using VistaPrint for a few years now & the only reas... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been a client of VistaPrint for about 15 years. I am not a frequent customer. I place maybe 2-3 orders per year, but I am so grateful this company exists. The products are always of PREMIUM... See more
Company replied
So far, all the products that I have ordered(catalogues, brochures, posters...) have come on time or before the date, and with a superior quality in each of them, now I am doing more brochures, and th... See more
Excellent service and quality! I was pleasantly surprised to receive the calendars in record time, before the Three Kings, when the official delivery date was about a week afterwards. So, the 3 Kings... See more
Company details
- Digital Printing Service
- e-Commerce Service
- Graphic Designer
- Prints and Signs Store
- Promotional Item Store
About VistaPrint ES
Written by the company
Descubra nuestros productos
Servicios gráficos
Cree un sitio web
Ideas y consejos
VitaPrint ayuda a los propietarios de las pequeñas empresas, a crear diseños personalizados y actualizados, ofreciéndoles soluciones adaptadas a todos sus desafíos.
Sea para crear artículos personalizados, publicar en redes sociales, renovar logotipos u organizar eventos...VistaPrint estará disponible para ayudarle a sacar adelante su negocio.
Descubra nuestra amplia gama de productos personalizados y cree fácilmente su propia imagen de marca, profesional y adaptada a tu empresa: tarjetas de visita, folletos, pegatinas, carteles, empaquetado y varios artículos que te podrán interesar.
Nuestro servicio de atención al cliente está disponible los 7 días de la semana: Puede ponerse en contacto con nosotros por teléfono, por chat o por email. Si necesita que le ayudemos con su diseño, nuestros diseñadores lo harán, encantados.
Contact info
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I still have not received my package
I still have not received my package. I paid extra for express should have come on the 26th it’s now the 31st
August 20, 2026
Reply from VistaPrint ES
Thank you for bringing this to our attention. We are very sorry to hear that you have not received your business cards. Based on the tracking details, we saw that delivery attempts were made multiple times on August 24th; however, the driver faced trouble getting the security access needed to deliver the order. Because of this, the package is being returned to us.
We are happy to help by placing a free reorder for another set of cards. The order number will remain the same, so we recommend that once you receive the shipping notification email, please track the package so you can reach out to the carrier with the necessary details if needed. Feel free to reach out to us for any further assistance.
Need better support
The information I received via chat was different than the information I received via email support. As a result I wasted a lot of time in ordering.
BIG issue with delivery! UPS said they tried to deliver but was unable to. We were here on the day they said they came, and they said they left 3 phone calls. No one received a call! Now the order has been sent back and we need it in two days! I’m not sure what to do about this. Please advise.
July 28, 2026
Reply from VistaPrint ES
Thank you for your review. We’re very sorry to hear about the confusion experienced with your recent order from us. We apologize for the inconvenience and understand the urgency of your situation. We have emailed you details related to the affected order. We look forward to making the result of future visits more favorable as we work to restore your confidence in our product and service offers.
Reply from VistaPrint ES
Thank you for taking the time to share your feedback with us. We are incredibly sorry to hear that the sizes on your T-shirts did not turn out as expected and that you had a terrible experience with them. We always want our apparel to fit perfectly and comfortably, and we apologize for the disappointment this has caused.
To make this right for you as quickly as possible, we have just sent a separate email to you requesting a few more details about your concern and what went wrong with the sizes. Please check your inbox (and spam folder, just in case) so we can look into this and find the best solution for you. We appreciate your patience and look forward to your reply.
Reply from VistaPrint ES
Thank you for sharing your feedback on your recent Tarjetas de visita Standard order. We’re delighted to know that the fast delivery and great service met your expectations, and we truly appreciate your recommendation.
Your comments will be shared with our team as part of our ongoing efforts to maintain reliable service and strengthen the customer experience.
We value your trust and look forward to continuing to provide you with quality products and service for your future orders.
Brilliant service cant say more than…
Brilliant service cant say more than that
July 8, 2026
Unprompted review
Reply from VistaPrint ES
We are so happy to hear you had such a brilliant experience with us.
Shirts are still not delivered
Last mile service is horrible, shirts never arrived. Stickers instead of 3 days arrived in one week.
Update: VistaPrint issued a credit note, which I appreciate. However, the quality of the products was disappointing, and the courier provided inaccurate information about the delivery. Although the financial issue was resolved, the overall experience was still poor.
June 24, 2026
Reply from VistaPrint ES
We're sorry to hear that your shirts were not delivered and apologize for any inconvenience caused. We'll be happy to help with this matter further and so will be sending you an email with additional information.
This has been a long terrible…
This has been a long terrible experience. I ordered a simple box of business cards two weeks ago and I still do not have the box. It was shipped twice and never arrived . The follow up has been slow and no one can give me a tracking number. I wouldn’t recommend using your company. It’s been a waste one bet and time!
June 12, 2026
Reply from VistaPrint ES
Please accept our sincerest apologies for this incredibly frustrating experience, as we know how critical business cards are for your professional needs and this is certainly not the standard we strive to uphold. We completely understand how valuable your time is, and we genuinely appreciate your patience while dealing with these shipping and communication gaps. Upon checking your account details, we see that you have since contacted us through another channel and this matter has now been fully resolved. If you still require any additional assistance or if your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/.
Reply from VistaPrint ES
We appreciate your review and are happy to hear that you love the flyers.
Amazing customer service
Amazing customer service. Abir was really helpful and resolved my issue with the order in a very professional manner.
I'll definitely continue ordering from Vistaprint.
February 25, 2026
Unprompted review
Pricing issue for calendars
I ordered several mugs with my photos printed on them - They arrived promptly and was of great quality. The price was good as well.
I had wanted to order several custom calendars - as I did last year. But the price was simply too high this year - unlike last year, there was no discount for multiple orders. So I decided not to order any.
December 18, 2025
Reply from VistaPrint ES
Thank you for taking the time to share your feedback with us. We’re glad to hear that your custom mugs arrived quickly and that you were happy with the quality and value. Furthermore, we’re sorry to hear that the pricing for custom calendars this year didn’t meet your expectations. We understand that it may be dissatisfying when pricing or promotions differ from previous years, especially when you were hoping to place another order. We truly appreciate you sharing this feedback, and we’ll make sure your comments about multi-order discounts are passed along to the appropriate team. Likewise, we hope we’ll have the opportunity to help with your calendars again in the future, and we appreciate your continued support.
The cards are high quality and arrived…
The cards are high quality and arrived without problems.
Also costumer service was really helpful while ordering
January 21, 2026
Excellent service and quality!l
Excellent service and quality! I was pleasantly surprised to receive the calendars in record time, before the Three Kings, when the official delivery date was about a week afterwards. So, the 3 Kings were able to deliver their gifts on time, even though I was a bit late in placing my order!
January 5, 2026
Unprompted review
Intuitive website, easy to use
The website is easy to use with lots of options to create what you have in mind. The quality of the print is true to the photos uploaded. I’ve been using VistaPrint for a few years now & the only reason I haven’t given 5 stars is that the price seems to have risen more than the cost of living increase… if I timed it right I used to be able to get a very good deal 🤷♀️
December 24, 2025
Reply from VistaPrint ES
We appreciate your feedback and are glad to hear that you find our website intuitive and easy to use, with plenty of options to bring your ideas to life. It’s great to know that the print quality has met your expectations and that your experience with VistaPrint over the years has been positive. Furthermore, we take note of your comments regarding pricing and will ensure this matter is reported for internal review and future improvement. Your input helps us continually enhance both our products and services.
Service is always great
December 19, 2025
Service & Return Policy was solid.
The service and return policy was solid. Sadly the product failed in quality so all I can to is express appreciation for the good intentions and hope that in future the core ptodubr improves. It deserves a second chance for the polite and constructive service personnel.
October 27, 2025
Reply from VistaPrint ES
Thank you for sharing your feedback with us. We appreciate your recognition of our service and return policy, and we regret that the product quality did not meet your expectations.
Upon reviewing your account, we found that one of our Care Specialists has assisted you with this concern and took the necessary actions on your order. Your comments are valuable and will be shared with the relevant team as part of our ongoing efforts to improve product quality. If you need any further assistance, please don’t hesitate to reach out to us—we’ll be glad to help.
The perfect photo book — I was pleasantly surprised by the quality!
I created a photo book on the website and was extremely satisfied with both the quality and the speed of order fulfilment. Honestly, I did not expect such a professional level for such a reasonable price.
1. Convenient designer
The design features are intuitive — I uploaded photos, chose a style, and immediately saw what the result would look like. No freezes or complicated settings, everything is clear even to a beginner.
2. Fast order processing
Immediately after placing the order, I received a confirmation, and shortly afterwards, a notification that the layout had been sent to print. The entire process is transparent, and every status change is visible.
3. Print quality exceeded expectations
When I received the photo book, I was delighted:
the colours were bright and undistorted,
the paper was thick and pleasant to the touch,
the binding was even, and the pages were perfectly assembled. The photos that I thought would look ‘so-so’ turned out great!
4. Fast delivery and good packaging
The photo book was carefully packaged so that it would not be damaged in transit. Minimum waiting time — maximum result.
5. Conclusion
Very satisfied! The result is a beautiful, professional and stylish photo book that I am proud to give as a gift. I will definitely order more - both for myself and as gifts.
January 13, 2025
Excellent service
Excellent service. Product was better than expected and arrived quicker than expected
November 17, 2025
Poor customer service
I placed an order for Christmas calendars by phone with the help of someone from Vista Print, as there was a technical problem with the website. I wanted to order 100 calendars for our corporate clients for Christmas, but in the end we only received four. I called and asked to review the recording of my phone call with customer service, and the only response I got was that the online order was only for 4 boxes. As of 11/25, we do not have calendars for our corporate clients. As a company, we will not use your services again.
November 13, 2025
Unprompted review
Reply from VistaPrint ES
Thanks for your review submission, and we’re sorry to hear about the confusion with your calendar order. Our check has confirmed the purchase quantity you had advised of by our care team. Please be reminded that details of your order can be viewed from the order history/details of your VistaPrint account. We hope to have the opportunity to restore your confidence and trust in both our product and service offers in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.