Vision Care Clinic Reviews 

86
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I would like to send a huge Thank You to Mr. Kieran Darcy, whose professional kindness and help gave me complete confidence for my cataract operations, in May and June 2026, and all of his wonderful... See more

Company replied

Rated 5 out of 5 stars

Kieran and every member of his team were simply fantastic. Every person I came across was patient, compassionate, knowledgeable and caring. They all took the time to answer my many questions and... See more

Company replied

Rated 5 out of 5 stars

Complete life changer !! Before opp I would have to wear glasses for reading then change glasses for driving, I struggled with short & long sight, since opp aprox 7 weeks ago, I have not picked up a... See more

Company replied

Rated 5 out of 5 stars

Vision Care are an extremely professional organisation who provide excellent care. They really do go above and beyond to ensure that the patient gets the right result. The organisation has the latest... See more

Company replied

Company details

  1. Ophthalmology Clinic

Written by the company

At Vision Care Clinic, we have a team of local specialists in the specialties. who understand the pain and frustration that comes from having limited eyesight. We provide refractive laser eye and lens surgery options, including ICL's, cataract eye surgery, corneal treatments including for keratoconus, retinal and glaucoma management and procedures plus oculoplastic specialties. In addition, care for dry eye sufferers and specialist contact lens fitting including EyePro and mini scleral lenses. Take the first step to better vision and improved quality of life by contacting us today.


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4.9

Excellent

TrustScore 5 out of 5

86 reviews

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4.9

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(86)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional

Very professional, very competent, but also caring, friendly, and good at explaining everything.

July 9, 2026
Unprompted review
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Reply from Vision Care Clinic

Thank you so much for your kind feedback!

Rated 5 out of 5 stars

Life changing

Kieran and every member of his team were simply fantastic. Every person I came across was patient, compassionate, knowledgeable and caring. They all took the time to answer my many questions and explain what they were doing and why. I am not sure I could have trusted my eyes with anyone else.

I had ICL's fitted after 30 years of wearing contact lenses and it has genuinely been life changing. I was sceptical on how life changing the procedure would be. After being able to "correct" my vision with contact lenses I thought it would just remove the faff of having to put in contact lenses but it is so much more then that.

My vision is clearer and crisper then I can remember it being. I don't have the lag of waiting for my vision whilst the contact lenses readjust or the fuzziness because for some reason they just don't want to to sit right that day. My eyes feel much more comfortable because I don't have a foreign body sticking to the front of them.

It has truly been life changing.

July 1, 2026
Unprompted review
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Reply from Vision Care Clinic

Thank you for sharing your experience of ICL surgery and VCC. It's been a pleasure to be part of your life changing experience.

Rated 5 out of 5 stars

Excellent service from Vision Care Clinic

I would like to send a huge Thank You to Mr. Kieran Darcy, whose professional kindness and help gave me complete confidence for my cataract operations, in May and June 2026, and all of his wonderful team at Vision Care Clinic too. Everyone at the Nuffield Hospital was so friendly, kind and pleasant, making the whole experience such a happy one for me. Thank you so much.

May 21, 2026
Unprompted review
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Reply from Vision Care Clinic

From Kieren and the team - it was our pleasure!

Rated 5 out of 5 stars

Professional clear and excellent service

A very professional, clear approach to the operations and after care.
Expert explanation on the procedures and the follow ups.
I can throughly recommend Vision Care.

June 29, 2026
Unprompted review
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Reply from Vision Care Clinic

That's really great to hear - thank you!

Rated 5 out of 5 stars

Life changing!

Life changing!
The surgeon and all the staff are super friendly, gave me the confidence to go ahead with the surgery and I couldn’t be more pleased with the results.

April 8, 2026
Unprompted review
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Reply from Vision Care Clinic

Thank you Patricia, enjoy your new vision!

Rated 5 out of 5 stars

Hugely professional organisation

Vision Care are an extremely professional organisation who provide excellent care. They really do go above and beyond to ensure that the patient gets the right result. The organisation has the latest equipment which provides significant diagnostic abilities. Both Kieran and Nancie provide a high degree of reassurance about the treatment that I undertook. My thanks to both of them.

June 8, 2026
Unprompted review
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Reply from Vision Care Clinic

Thank you for your sharing. We are so happy you felt reassured throughout your care.

Rated 5 out of 5 stars

Mr Darcy and his team were excellent

Mr Darcy and his team were excellent. Everything was explained. If I had any concerns, they were addressed promptly. It was reassuring to have lots of scans pre and post op. I had both lenses replaced on the same day. For me, that was the best way forward to help with brain adaption.

August 6, 2025
Unprompted review
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Reply from Vision Care Clinic

We are so please you felt cared for throughout your treatment and that we could accommodate your needs. Thank you for choosing VCC.

Rated 5 out of 5 stars

I had the lens replacement surgery…

I had the lens replacement surgery recently and am delighted with the results. The pre-examinations and after care were meticulous, the results of the surgery itself were more than I had hoped for. All the team I came into contact with were very professional, helpful and friendly. I cannot recommend them more highly.

February 12, 2026
Unprompted review
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Reply from Vision Care Clinic

Thank you Alison, we really appreciate your recommendation!

Rated 5 out of 5 stars

I am very pleased with the service and…

I am very pleased with the service and care I received from Vision Care. The results of my laser eye surgery are fantastic and I now don’t need to wear glasses after 25 years of use. Would highly recommend

March 16, 2026
Unprompted review
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Reply from Vision Care Clinic

Thank you for sharing your experience and new vision! It has been our pleasure.

Rated 5 out of 5 stars

‘Simply The Best’

Where do I start? Mr Darcy and his team are quite simply……outstanding!

My wife and I had Lenticular Extraction (SMILE) back in early October 2025, x3 months later we both have better than 20/20 and could not be happier with the outcome.

I can quite honestly say that the Vision Care Team are the best in the country.
I had been wearing glasses for distance vision since I was in my mid-teens, now in my late 30’s it has been one of the best decisions I have ever made. I also work in aviation, so the relief of not having to wear glasses with a headset on is something than many people don’t realise is quite cumbersome, no long will I need to see the Alps through glasses!

If any of the Vision Care Team are reading this please know……. ‘YOU ARE SIMPLY THE BEST’ (As Tina Turner once said).
From Day 1 you are treated as a person and not a ‘number’.
I want to give particular thanks to; The big man himself - Mr K Darcy, Emily, Olivia, Cheryl, Linda, Nancy and Dan ……. There are others of course - but these are the ones we had specific contact with.

They are all first and foremost; professional, calm and more importantly ‘human’. You won’t regret it.

Thank you VCC, you have changed our lives!

October 2, 2025
Unprompted review
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Reply from Vision Care Clinic

Thank you so much for your kind words and it really was our pleasure to get to know you both and help. Enjoy your new vision!

Rated 5 out of 5 stars

Multifocal lens replacement

I recently had multifocal lens replacement at Vision Care Clinic, and I couldn't be more grateful for the exceptional care I received. My case wasn't straightforward, but from the very first email enquiry, every member of the Vision Care team went above and beyond.
Kieren's expertise and professionalism gave me total confidence throughout the process, and Nancy is an absolute legend - so kind, reassuring, and always helpful.
Thanks to their amazing team, I now have perfect vision and am completely free from glasses and contact lenses - something I honestly never thought would be possible. I can't recommend Vision Care Clinic highly enough. Truly the best in the business!

April 12, 2025
Unprompted review
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Reply from Vision Care Clinic

Thank you for sharing your experience and confidence in Kieren, VCC and our service. It has been our pleasure.

Rated 5 out of 5 stars

Couldn't be happier

Had the surgery. Vision now better than 20/20.

I've heard some places do insufficient tests before surgery and leave the patient with avoidable issues, but thankfully with these lot they walk you into a room with like 6 different machines to check your eyes thoroughly.

For me, they delayed my surgery by like 60 days because the tests revealed my meibomian glands were blocked. They showed me how to fix it, and eventually I got the surgery.

Everyone there was friendly and incredibly accommodating, Nancy was my favourite.

Would definitely recommend them, wish their car park was bigger though lol

October 16, 2025
Unprompted review
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Reply from Vision Care Clinic

Thanks for taking the time to feedback; we are thrilled you have had a great experience and result. It's rewarding when patients notice the difference.

Rated 5 out of 5 stars

An amazing team

An amazing caring, professional team who provide an excellent service.

November 26, 2025
Unprompted review
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Reply from Vision Care Clinic

Thank you for your kind words.

Rated 5 out of 5 stars

exceeded my expectations, life changing

I started looking into lens replacement as at 52 my eyes would no longer tolerate contact lenses & I had constant dry eyes from them . my experience of vision care has been first class. every member of staff from the initial contact to my 12 week discharge has been friendly, helpful & professional. Having needed glasses since the age of 11 and a contact lens wearer for the last 23 years my lens replacement has been life changing with no need for glasses for anything-
my opticians recommended Mr Darcy as the best surgeon I would meet for this procedure but it took me a few months to pluck up the courage following the initial Tests. if I could have had the surgery the day of the tests I would have, as Mr Darcy was really reassuring & honest about outcomes, the tests are incredibly reassuring & thorough so you know everything has been checked. it was reading all the information after the appointment that made me hesitate. on the day of the surgery at Cardiff all the team were very caring & answered any question I had. Mr Darcy explained every step of the operation as it happpened & there was no discomfort it is just is a strange experience! there is a course of drops - lots & lots of drops - in the first few weeks but even within hours of the operation I could not believe the result it was way beyond my expectations - I was reading small print in 48hrs and the afternoon of the op I could see distance really well. my colours were a bit off for a few days but I had no discomfort or side effects. to me my vision is incredible I have better than 20/20 but I do have a slight prescription in one eye & have been offered laser to correct this if I felt I wanted to in the future but currently I am 100% delighted with the result & recommend Mr Darcy & his team to anyone considering this procedure

June 21, 2025
Unprompted review
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Reply from Vision Care Clinic

We are so please your expectations have been surpassed and thank you for sharing!

Rated 5 out of 5 stars

Miraculous results!

As a very short-sighted glasses wearer since the age of 6, my recent lens replacement surgery has been truly life changing. The result has been nothing short of miraculous. My vision is brilliant, no more glasses or contact lenses 😊 Thank you!
Mr Keiren Darcy is a first-class surgeon and his friendly team are excellent – special thanks go to Nancy.
Despite being nervous on the day of the procedure, the team put me at my ease and the operation was soon over, it was quick and painless. The recovery was easy – just daily drops. The pre and post op appointments have been professionally handled and very informative.
I would 100% recommend Mr Darcy to anyone considering lens replacement surgery.

September 21, 2025
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Reply from Vision Care Clinic

Thank you for the recommendation and such kind words about Nancie and Kieren!

Rated 5 out of 5 stars

Exceptional Surgeon and Team

Kieren Darcy is a top-class surgeon, supported by a team who are knowledgable, kind, caring, and professional. The whole experience was incredible from start to finish. Both operations were carried out quickly and efficiently, with thorough tests and in-depth consultations throughout. Nancie, who oversaw my aftercare, was amazing, nothing was ever too much trouble, and she made every appointment feel relaxed and reassuring. I would 100% recommend Kieren and his team. An outstanding experience all round.

October 17, 2025
Unprompted review
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Reply from Vision Care Clinic

Thank you for your words of recommendation, we are so happy we could help.

Rated 5 out of 5 stars

Kieron and his team were amazing

Kieron and his team were amazing. The whole experience was incredible.
I would 100% recommend him.
My eyesight is perfect. It has changed my life.
Thank you Kieron

November 21, 2024
Unprompted review
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Reply from Vision Care Clinic

Thank you and keep enjoying your fabulous new vision!

Rated 5 out of 5 stars

Thoroughly recommended

The operation went so smoothly and quickly I did not realize it had been done! The aftercare was superb: several appointments with detailed tests and photographs. The result was even better than I expected. I now do not need glasses and my vision is excellent. The staff are friendly, the presiding surgeon is first class and supported by a very able team of opticians.

September 3, 2025
Unprompted review
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Reply from Vision Care Clinic

It was our pleasure from start to finish!

Rated 5 out of 5 stars

Fantastic experience with Visioncare

The whole process was clear and professionally carried out on all levels from start to finish. The final result re vision improvements exceeded expectations

September 3, 2025
Unprompted review
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Reply from Vision Care Clinic

Thank you for your glowing feedback!

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