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Vivid Resourcing Reviews 

359
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 294 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, proactive, and genuinely dedicated to understanding individual career needs throughout the entire recruitment journey. People also appreciate the smooth onboarding experience, responsive communication, and user-friendly systems that make managing their daily tasks and timesheets very easy. Some reviewers were not happy with the communication, mentioning intrusive cold calls and unwanted inquiries after securing a position. Consumers noted that certain consultants frequently reached out with irrelevant job opportunities or completely failed to respond back after initial contacts.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and quick... See more

Service

Clients share positive opinions on service, highlighting helpful and professional staff who provide prompt... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting a stress-free consultancy experience with... See more

Customer communications

People report ambiguous experiences with contact, as opinions are sharply divided. Many reviewers praise... See more

User experience

Customers had positive experiences with user experience, highlighting smooth recruitment processes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am supported by James Lenehan, he has taken the time to understand what we are looking for and tries, generally successfully, to meet that need. He is easy to deal with and proactive which is... See more

Company replied

Rated 4 out of 5 stars

Excellent service provided by Kleon Mullings as my main point of contact, who is proactive and responsive when the time is right. My only criticism is the unnecessary and unsolicited contacts from... See more

Company replied

Rated 4 out of 5 stars

Vivid Resourcing is keeping regular contact with me. This gives a good feeling. My experience is useful in this project. Price wise I have to spend too much money for lodging, and Fuel, driving al... See more

Rated 5 out of 5 stars

Vivid Resourcing is a breath of fresh air and has regained my trust in agencies. That's the point, they function different to others and a credit to the organisation as a whole. From the initi... See more

Company replied


Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Recruiter
  4. Talent Agency

About Vivid Resourcing

Written by the company

Specialist recruitment agency

Find your next opportunity with Vivid Resourcing

Vivid Resourcing is a specialist recruitment agency placing technical, engineering, life sciences, and public-sector professionals across the UK, DACH, Benelux, and the US. We combine deep sector expertise with a consultative, human approach — helping businesses scale with confidence and professionals find career-defining roles. Honest, transparent, and relationship-led. Explore live opportunities at vividresourcing.com.

Technology Engineering Professional Services Government sector
UK DACH Benelux US

Our promise to you

Written by the company

We’re committed to delivering a better recruitment experience.
We believe recruitment should be built on respect, transparency, and genuine support. Whether you’re hiring or job hunting, our promise is to listen, act with integrity, and deliver real results. Your goals are at the heart of everything we do.

Contact info

Hiring or job hunting? We help

Visit our website for live vacancies and expert support

4.1

Great

TrustScore 4 out of 5

359 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(359)

308 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ALLISON Bruges (BE) consultancy in 06/2026.

The manager who was my colleague is doing great things in the R& D department. But he also want to see direct result of the work preparation considering the electrical asset's on-site. With a little extra time I managed to do this too. Because it is a complex environment, have I lost time at the beginning ? At the same time there was a building expansion which could lead to a loss of focus by the noise.

September 1, 2026
Rated 5 out of 5 stars

Excellent communication and simple…

Excellent communication and simple payments.

August 3, 2026
Vivid Resourcing logo

Reply from Vivid Resourcing

Hi Simon,

Thank you for your kind words and for taking the time to share your experience!

We're delighted to hear that you're experience continues to be positive with us. Maintaining clear, consistent communication is something we place great value in, so it's great to know that came across.

Thank you again for your recommendation, We hope to continue our collaboration well into the future!

The Vivid Resourcing Team

Rated 5 out of 5 stars

Invaluable

I found Vivid support and assistance invaluable.

From sorting out the placement to regularly touching base throughout.

August 21, 2026
Vivid Resourcing logo

Reply from Vivid Resourcing

Hi William,

Thank you for taking the time to leave such kind words about our team.

We're really pleased you had a great experience, maintaining consistent and helpful communications is extremely important to us, so we're glad you're experience mirrored our values.

We hope to work with you again in the future!


The Vivid Resourcing Team

Rated 1 out of 5 stars

Data mining

As mentioned in other reviews, feels like the purpose of their cold calls is data mining rather than actually trying to fill specific roles. I got two calls within a short period, from different consultants, I responded to the first with what I was looking for in the future (but happy where I am for now) with no response past that initial email. Fair enough what I’m after is pretty niche and I’m in no rush. The second call had no idea of the previous contact and starting asking about my manager’s name. Just really weird and intrusive. I’ve requested I be removed from their system after this second call, but based on other reviews it seems that doesn’t stop them.
Please do not contact me I am not looking for work.

August 26, 2026
Unprompted review
Vivid Resourcing logo

Reply from Vivid Resourcing

Hi Laura,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand why the repeated contact, particularly from a second consultant who wasn’t aware of your previous conversation, was frustrating.

We want to be clear that data mining is not the purpose of our candidate outreach. Our consultants contact professionals to build genuine, long-term relationships and understand their career goals, whether they are actively looking or considering a move further down the line.

That said, the experience you’ve described does not reflect the standard we expect. You had already explained your situation to one of our consultants, so being contacted again by another consultant without that context being considered should not have happened. We are looking into the call with the second consultant to understand what went wrong.

We’ve also noted your request not to be contacted - please email dataservices@vividresourcing.com with your request and we can ensure you are removed from our system.

Apologies again for the frustration caused, and thank you for bringing this to our attention.

The Vivid Resourcing Team

Rated 5 out of 5 stars

My recruitment experience with Vivid…

My recruitment experience with Vivid Resourcing was perfectly clear and smooth. Daniel Reid always provided a highly professional and kind approach whenever I had some questions throughout the process, answering all my questions promptly, with full transparency and a great attention to detail. Thanks for your good work!

August 18, 2026
Rated 5 out of 5 stars

Excellent collaboration

Prompt response, attention to details and carefully customized solutions are excellent points both in recruiting process and in the day-to-day activities.

August 19, 2026
Rated 5 out of 5 stars

Speed & Reliability

I've worked with Joshua Johnson closely when he found me on LinkedIn for a complex position within Johnson&Johnson.

We talked on Monday and by Wednesday I was signing the contract.

I've never worked with a recruitment company that moved so fast before!
And the dedication he had to get me going was top notch.

I would recommend Vivid to anyone!

May 11, 2026
Rated 3 out of 5 stars

Not my cup of tea

Let me start to tell that my contact person Daniel Reid is a great guy and does a good job.

As the owner of my own business, it feels very strange to work for a company that works for the client. The business model that the G2 Group promotes is a concept that will only work in the long run if they are truly good to the people who work for them and grow the company's revenue. Ultimately, these people can make or break the company if you treat them unfairly.

I am not saying that Vivid is good or bad, but in my opinion, there is a lot of room for improvement. To start with, the complexity of the hiring process. So many different forms have to be filled out and submitted before you are in the system. I think that many of them are certainly there to protect the G2 Group and have little to do with the person being hired.

Secondly, there is the standard contract that must be signed. This is actually a one-sided contract designed to avoid any liability for Vivid and all disadvantages for the contractor.

Thirdly, there is the human element. As mentioned earlier, it is a business model where the contractors do the work and Vivid pockets the profits. Yes, the contact person is there, of course, to provide support and to call occasionally to ask how things are going. Still, the feeling persists that you are a cash cow rather than one of them.

Normally, I work directly with all my clients, without an intermediary. Yes, Vivid’s network is larger and broader, allowing them to offer you a client you don't know yet. All credit to them, but also thanks to the determined, sometimes aggressive way they squeeze information out of you for new leads that have nothing to do with the offer. Purely to get a foot in the door with a new company that isn't yet in their network.

All in all, I don't find this way of working very pleasant, because I have no control and even feel (mis)used because of my experience. Yes, I certainly earn a good living from it, but I also have to give up a lot for it. As soon as all the documents are in order and the client agrees, it is up to me to show my experience. For the pre work you receive a huge paycheck every week. Perhaps a more personal approach would be a better option instead of a digital relationship.

Finally, the G2 Group is obliged to pay contractors on time for services rendered. Whether or not the client signs on time, do not keep contractors waiting for payment. Nothing is as demotivating as not being paid on time.

August 6, 2026
Rated 2 out of 5 stars

My experience during my contract was…

My experience during my contract was very supportive. Following my contract ending, I had to chase to be paid by previous employer and there is still outstanding issue relating to garden leave payment and I chased and was promised an update but not received one.

July 29, 2026
Rated 5 out of 5 stars

James Lenehan

I had the pleasure of working with James as my recruitment consultant, and I can honestly say the service he provided was exceptional from start to finish. He secured me a one‑year role at SWLAP and supported me throughout the entire process with professionalism, consistency, and genuine care.

James checked in regularly to make sure everything was going smoothly, and he was always helpful, accommodating, and quick to respond whenever I needed anything. His communication, guidance, and commitment made the whole experience stress‑free, and I always felt looked after.

I’m truly grateful for his support and would highly recommend James to anyone looking for a consultant who goes above and beyond.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Will

Will, he is proactive and communicates brilliantly.

July 29, 2026

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