Viv Europe Reviews 

96
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and knowledgeable throughout the entire relocation journey. People emphasize that the team provides incredible support, easing the stress of moving abroad and answering every question with genuine kindness. Some people also felt that navigating bureaucratic procedures, visas, and documentation was made significantly smoother with professional guidance. Reviewers frequently discuss the prompt communication, structured approach, and reliable assistance that gave them complete peace of mind. Consumers note that having dedicated professionals by their side ensures a successful and well-prepared application outcome.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, availability, and... See more

Service

Users describe positive interactions with service, highlighting exceptional knowledge and professionalism... See more

Customer service

Consumers find customer service to be positive and deeply supportive throughout the entire process. Reviewers... See more

Response time

Customers had positive experiences with response time, highlighting the team as highly responsive, patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since myself and my wife started out journey to explore the life possibilities in Portugal, the Viv Europe team has educated us, supported us and guided us 100%. More than expectations we... See more

Company replied

Rated 5 out of 5 stars

VivEurope took care of all the details that enabled me to receive my D7 visa in 6 months! They are patient and responsive to the many questions that come up during the process. They understand the... See more

Company replied

Rated 5 out of 5 stars

This review is a few weeks overdue, but nonetheless very important. I would like to personally thank Rita, Matheus, Hannah, Kyle and Artur for helping us through the VISA process. We would not have be... See more

Company replied

Rated 5 out of 5 stars

Couldn't have do it without you! VivEurope made a complex and stressful process so much easier. They answered ALL of our many many many questions with kindness and patience. They made me feel secur... See more

Company replied


Company details

  1. Immigration and Naturalization Service

Written by the company

Viv Europe is a Portuguese company focused on assisting people from all over the world to smoothly relocate to Portugal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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4.9

All reviews

(96)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

An Unforgettable Experience with VIV Europe

I honestly cannot say enough wonderful things about VIV Europe and the incredible team who guided us through our Portuguese residency journey over the past three years.

What started as an exciting move to Portugal turned into an incredibly long and sometimes stressful process, especially with the three-year wait for our AIMA appointment. Through all the delays, uncertainty, ups and downs, VIV Europe was there for us every step of the way.

They were not just our lawyers—they became the people we knew we could turn to whenever we had a question, a problem, or simply needed reassurance that we were on the right track. Their knowledge of Portuguese immigration law is truly exceptional, but what impressed us just as much was their responsiveness, patience, professionalism, and genuine care for their clients.

They prepared us incredibly thoroughly for our appointment, anticipated the questions and documentation we would need, and made sure we walked into that appointment feeling prepared and confident.

And after waiting almost three years to the day from when we arrived in Portugal, we finally received our residency approval. 🇵🇹❤️

A very special thank you to Victor, who has been absolutely incredible throughout this entire journey. Victor is, without question, one of the best professionals we have ever worked with. His knowledge, dedication, patience, and willingness to always help—even when we probably had a million questions—made an enormous difference to us.

If you are considering moving to Portugal, navigating Portuguese immigration, or simply want lawyers who will truly stand beside you throughout the process, I cannot recommend VIV Europe highly enough.

Thank you, VIV Europe, for helping us make Portugal our home. We couldn't have done it without you!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Updated Review

I previously gave VivEurope a very poor score. Recently, the company has bent over backwards to help resolve the issues I had. Victor has been a great help and if i had to choose an agency in PT again I would certainly reach out to VivEurope.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Anxious single woman moving abroad

As a single woman with anxiety issues I knew that I wanted to hire help in my moving journey. I researched a few companies and I am so glad I chose VivEurope. They guided me along every step of the process, had the answers to any questions I had, and ensured that I was so prepared for my visa application that the appointment seemed anticlimactic. I had my approval in 15 days and I believe that their help in ensuring that I was thoroughly prepared aided in the fast pace. Matheus is amazing and patient too. Can’t recommend them enough.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

If you’re considering taking a leap of…

If you’re considering taking a leap of faith and moving to a new country, put your family in the most capable hands available. Our journey was not without hiccups, but having Viv Europe calmly guide us through the process allowed us to keep our sanity. We highly recommended Viv Europe!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful, and thorough

Visa applications can be stressful, but Viv Europe made the whole process much less painful.

Matheus, my contact, was incredibly friendly, helpful, and thorough. If ever I had a problem or hit an obstacle, Matheus had a solution. I'm incredibly grateful to him and the Viv Europe team.

The best part: I got my D8 visa approval in eight days.

Is the service cheap? No. Is it worth it? Absolutely.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

We finally are on our way!

We decided to move to Portugal over 3 years ago before I had even retired. We contacted Viv Europe (after reading their reviews) and started the planning process so that as soon as I was retired, we could apply for D7 visas. Then, late last year, with only a few months of work left to go, Matheus started guiding us through the steps — NIFs, bank accounts, VFS appointment, accommodation, insurance, apostilles, and consular paperwork. Given Matheus’ expertise, we were able to successfully present our applications and our visas were granted 6 weeks later. We are very grateful to the entire Viv Europe staff and especially Victor and Kyle who have been instrumental, dedicated, and equally supportive and generous with their time. We know that we would not have been able to accomplish this much-desired goal without their indefatigable efforts. Thank you all again!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

EU citizen and non-European civil partner

My non-European partner and I sought Victor's service in 2019, long before we actually left for Porto on tourist visas in 2021 due to being delayed by COVID. Victor was extremely friendly and willing to take calls from us and offer advice until we arrived. Once in Porto, he and his team helped us all the way with my partner's temporary residence visa application based on family reunion with me as an EU citizen able to reside in Portugal. What really stands out for us is his friendliness and reliability. Even though we left Portugal in late 2023, we still maintain contact with Victor, with a view to returning again in the near future, facing whatever are the present changed visa requirements. We last spoke to him very recently regarding an IRS submission.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Moving to Portugal sounds like a great adventure

Moving to Portugal sounds like a great adventure and can be a bucket list dream! It comes with lots of bureaucratic paperwork and collection of documents.
It was invaluable for my husband and I to have Viv Europe on our side. We faced many obstacles along the way but we were so expertly guided by the team at Viv Europe!
We have now received our Portugal visas and are finishing up on our move in October!!

Huge thanks Especially to Matheus Freitas and Victor Queiroz

David and Scott

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

An Outstanding Experience Relocating to Portugal with Viv Europe

Working with Viv Europe throughout my relocation to Portugal was a very smooth and reassuring experience. From the very beginning, the team was highly responsive, supportive, and attentive, always taking the time to guide me clearly through each step of the process.
Their professionalism, availability, and structured approach made what could have been a complex and stressful procedure much easier to navigate. I particularly appreciated how approachable they were and their willingness to answer questions and provide clarity whenever needed, which gave me a strong sense of confidence throughout the journey.
Overall, I truly valued their support and dedication, and I would highly recommend their services to anyone considering relocating to Portugal.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Michelle and everyone at Viv Europe are…

Michelle and everyone at Viv Europe are wonderful. They secured a D7 visa appointment on March 25th with Houston VFS. I was quickly approved by the Washington, DC Portugal consulate by April 16th. This all happened because Michelle throughly prepared my paperwork. Please note the approval times vary depending on the consulate.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Viv Europe D7 visa for Portugal

Viv Europe advised and assisted my wife and I apply for a D7 Portuguese visa and residence cards. They were extremely helpful in every step of the process. I would recommend them to anyone seeking advice and help with relocating to Portugal.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Wouldnt want to do this without Matheus!

I honestly can not imagine doing this process without Matheus. It was well worth the money. If I had to move again I would recommend VivEurope. It is a long, frustrating process and having VivEurope help made it so much easier! We just got our residency cards, so yay! But it would be hard to do alone and Matheus helped a ton this last year.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Professionalism and Truly Transparent Service

Viv Europe exceeded my expectations with their professionalism, clarity, and genuine care. Their team consistently communicated with transparency, explaining every step and ensuring I always understood the process. Customer service was exceptional—responsive, patient, and truly committed to helping me make informed decisions. It’s rare to find a company that combines expertise with such honesty and warmth. Viv Europe has earned my full trust, and I highly recommend them to anyone seeking reliable, transparent, and high‑quality support.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

The number one choice for relocation services in Portugal

I cannot thank the team at Viv Europe enough. They have gone above and beyond to assist me with my relocation process to Portugal. Their communication is fantastic, their service is friendly and professional, and they are extremely helpful and supportive, easing any of my challenges and worries.
I really do not know what I would have done without them. They have made what could have been a daunting and difficult process, so much easier and stress-free.
I am deeply grateful for Viv Europe, and would not choose anyone else to assist with relocating to Portugal.
Highly recommend!

January 1, 2026
Unprompted review
Viv Europe logo

Reply from Viv Europe

Hi Lauren, thank you for taking the time to share this.

We’re genuinely grateful for your kind words, and we’re so glad our team could make your relocation to Portugal feel clear, supported, and far less stressful than it might have been otherwise. Knowing our communication and day-to-day support helped ease your worries means a lot to us.

Thank you for trusting Viv Europe with such an important move. We’re wishing you a smooth settling-in and a wonderful start to this new chapter in Portugal.

Rated 5 out of 5 stars

Timely feedback and straightforward…

Timely feedback and straightforward guidance.

December 10, 2025
Unprompted review
Viv Europe logo

Reply from Viv Europe

We’re glad the process felt clear and efficient, and that our guidance was straightforward when you needed it. If there’s anything we can do to support you as you move through the next steps, we’re here.

Rated 5 out of 5 stars

Excellent Experience with Viv Europe!

The team at Viv Europe are extremely helpful and knowledgeable. The staff I interacted with were very supportive and patient. I truly enjoyed working through the process with them to get my visa. I have already recommended them to several people and I know one of them is currently using their services and happy with the level of support. Visa rules in Portugal are changing all the time. I couldn’t have successfully completed the Digital Nomad visa process without the assistance of Viv Europe. I look forward to continue working with them when I arrive in Portugal next month, while my residency card is put into place. I highly recommend them to anyone who is trying to get an any type of visa in Portugal - I believe they also provide services for Spain and Italy visas.

December 8, 2025
Unprompted review
Viv Europe logo

Reply from Viv Europe

Hi Pamela, thank you for sharing your experience.

We’re really happy to hear you felt supported throughout the Digital Nomad visa process and that our team’s guidance helped you navigate a system that can change quickly. It means a lot that you’ve already recommended us to others, and we’re especially glad to know they’re having a good experience too.

We look forward to continuing to support you when you arrive in Portugal next month and through the residency card stage. Thank you again for your trust and recommendation.

Viv Europe

Rated 5 out of 5 stars

The VivEurope team

Everyone on the VivEurope team was wonderful to work with. I feel very lucky that I had their help and guidance as I applied for my D7 visa. I worked directly with Matheus and I can’t begin to express how grateful I am for his attention to detail and communication. I must have had a million questions and he graciously took the time to make sure I understood what was going on. You definitely need this team on your side!

A big thank you to everyone at Viv that I worked with…Matheus, Victor, Hannah, and Rita

June 11, 2025
Unprompted review
Viv Europe logo

Reply from Viv Europe

Hi Mike, thank you for leaving such a thoughtful review.

We’re really glad you felt supported throughout your D7 visa application, and we’ll make sure Matheus knows how much you appreciated his attention to detail and clear communication. Helping you feel informed and confident at every step is exactly what we aim for, especially when there are so many moving parts and questions along the way.

Thank you as well for mentioning Victor, Hannah, and Rita. We’re grateful you trusted our team, and we’re wishing you a smooth finish to the process and a great start to life in Portugal.

Viv Europe

Rated 5 out of 5 stars

Efficient and Professional Team

The team at Viv Europe was very professional and did an amazing job in guiding us through the Visa process and offering support in working through challenges with the process.

November 18, 2025
Unprompted review
Viv Europe logo

Reply from Viv Europe

Hi Robert, thank you for your review.

We’re glad our team was able to guide you through the visa process in a clear, professional way, and to support you as challenges came up. That kind of steady help is exactly what we aim to provide.

Thank you for trusting Viv Europe. We’re here if you need anything as you move into the next steps.

Viv Europe

Rated 5 out of 5 stars

Couldn't have do it without you!

Couldn't have do it without you!

VivEurope made a complex and stressful process so much easier. They answered ALL of our many many many questions with kindness and patience. They made me feel secure in a process that feels completely out of your control. Because of them we now have our D7 Visa for Portugal, a bank account and NIF, and an apartment with working utilities. We are incredibly grateful to VivEurope, especially Matheus, the amazing human assigned to support us directly. And it feels like a dream to write this: we are moving to Portugal in 2 weeks! Thank you VivEurope!

November 15, 2025
Unprompted review
Viv Europe logo

Reply from Viv Europe

Hi Ellen, thank you for sharing this, and congratulations on getting your D7 visa.

We’re so happy we could help turn something that felt stressful and out of your control into a process you could feel confident about. It’s wonderful to hear you’re already set up with the visa, bank account, NIF, and an apartment with utilities in place, that’s a huge milestone.

We’ll make sure Matheus sees your message. He’ll be genuinely touched by it.

Wishing you a smooth move in two weeks and a great start to your life in Portugal. If anything comes up as you arrive and get settled, we’re here.

Viv Europe

Rated 5 out of 5 stars

I have had the best experience working with Hannah Saraiva

I have had the best experience working with Hannah Saraiva at Viv Europe! She has guided me step by step through the process of getting my Residency Visa. She is so sweet and made the process very easy. Now that I have my Visa, she is guiding me through what I need for my AIMA appointment to get my Residency. She even provided me the necessary documents that I needed to purchase my new car here in Portugal. Because of Hannah's stellar service and kind nature, I would highly recommend Viv Europe to anyone who is looking for help and guidance through the process of getting a Visa or Residency in a European country.

August 11, 2025
Unprompted review
Viv Europe logo

Reply from Viv Europe

Hi Briana, thank you for sharing this.

We’re so glad to hear you’ve had such a positive experience working with us. Guiding clients step by step, keeping things clear and calm, and staying close through the transition from visa approval to the AIMA residency stage is exactly the kind of support we aim to provide.

It’s also great to know the extra help with documents for purchasing your car made a real difference. We’ll make sure Hannah sees your words, they’ll mean a lot to her.

Thank you for trusting Viv Europe, and for recommending us. We’re here for you as you move through your AIMA appointment and get fully settled in Portugal.

Viv Europe

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