Vitafy Reviews 

727
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I've been ordering from Vitafy for many years now and have always had perfect service. Highly recommended!

Rated 4 out of 5 stars

I like vitafy very much! The deliveries have been quick and correct so far. I order in switzerland and the shop has a good price-performance ratio. But in Nov. 21 i received a Blueberry-Cheesecake W... See more

Rated 3 out of 5 stars

Dear Vitafy Team the pckage arrived and one glas of the 4 I had ordered is broken! With the ampunt that no sugar options are priced I would expect better packaging or at least a breakable lbel on th... See more

Rated 5 out of 5 stars

Delivery time is fine, no extra cost at customs or anything like it. I like the products and the bulk(y) packaging.

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4.3

Excellent

TrustScore 4.5 out of 5

727 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(727)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought a pair of Chelsea boots on…

Bought a pair of Chelsea boots on Vitafy. The website says they are made of leather but that is just a hoax. It is plastic from China. Stay away if you don't want to get scammed🖕

February 26, 2025
Unprompted review
Vitafy logo

Reply from Vitafy

Dear customer,

it looks like there might be a mix-up – we do not sell Chelsea boots. You may have left this review for the wrong shop. If you need assistance with a Vitafy order, feel free to reach out to our customer service.

Best regards

Rated 1 out of 5 stars

Packaging was poor

Packaging was poor. Most of the products were opened. Also I was scammed by someone when I put my account details on the website. An amount of 69 euros was stolen from my account. The website I think is not secured enough to enter one’s account information. I try calling the support number but no response

June 3, 2024
Unprompted review
Vitafy logo

Reply from Vitafy

Lieber Kunde, liebe Kundin,

wir bedauern sehr, dass die bestellte Ware beschädigt bei Ihnen angekommen ist.

Natürlich sorgen wir umgehend für Entschädigung, jedoch benötigen wir dafür noch ein Foto des beschädigten Artikels.

Wir danken im Voraus für Ihre Mitarbeit und versprechen ein baldiges Lösen des Problems!

Rated 1 out of 5 stars

bad delivery service

First point, they take too long to deliver the package and second point, out of three products, only two were delivered, therefore I consider that it was a lousy delivery service.

October 4, 2022
Unprompted review
Vitafy logo

Reply from Vitafy

Dear customer,
we apologize for the inconvenience!
The delivery time is 3 to 5 business days. Unfortunately, the first delivery did not work because you were not found at home.
Please complain about the missing item at info@vitafy.ch. We will take care of compensation immediately afterwards.
Best regards, your Vitafy team

Rated 5 out of 5 stars

That was a first time order for me

That was a first time order for me. I got my package 1 day earlier 🤗
I am very happy with the service and prices, so from bow one I am your loyal customer.
Thank you Vitafy team 💙

June 22, 2022
Unprompted review
Rated 3 out of 5 stars

1 Glas broken

Dear Vitafy Team the pckage arrived and one glas of the 4 I had ordered is broken!
With the ampunt that no sugar options are priced I would expect better packaging or at least a breakable lbel on the box.

June 13, 2022
Unprompted review

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