Verve Mastercard® Reviews 

The customer service was excellent

I have a bogus charge of $96 on my Verve CC from Door Dash, I called to complain the false charge. Door Dash attempted the same charge last week from another one of my cards. The bank denied the charge, cancelled the card and sent me a new one. Door Dash applied the same bogus charge on my Verve card. When I received notification of being over drawn $50, I checked my activities on my Verve account and discoved Door Dash charged my card $96. I called today (9/06/26) refuted the charge. Representative George Moran assisted me, greatly.

First the annual fee and interest rate but that’s common for credit cards for bad credit. However we received multiple calls a day about our payment and it wasn’t due yet (also hadn’t used the card yet). Then set up a payment that they said was returned but it wasn’t never presented to our bank. Finally got the payment made with a debit card. Then received a letter in the mail (not a text, call or even email) that the account was suspended due to unusual activity (again never used the card and it never left our possession). Called to cancel as this was all way too much. First call was put on hold for over 30 minutes, second call was hung up on and third call on hold for over 20 minutes. Finally cancelled and nothing but headaches for them to get over $150.

Yes he was really cool and helped me with my problem and I thank for having someone who do their job thank you all

Good helpful

My questions were answered that I asked and the person was very helpful!

The representative that spoke to me was very professional and patient. She helped me with all the questions that I'had.

The gentleman that helped me was very helpful

Very professional.

$125 annual fee plus $12.50 a month after year one. You're paying $300 a year to get a $500 limit. Highway robbery, if you let it happen, so don't. Not worth it whatsoever.

Thank you understanding

I appreciate the young person helping me very warm very welcoming and very precise with the procedure. Thank you.

My first payment was due and I had no idea it had a 5pm payment cutoff time. After that it’s processed the next day. I got a late fee due to that and when I called they did remove it and credit my account back. I appreciate that and the representative was nice and helpful.

Accurate and useful information

Easy answer to my easy question! Very clear and precised answer. No going around the bush. Know exactly what she is talking about!

Courtesy and experience of staff.

Very courteous and helpful

The customer service representative was very helpful and considerate and patient with me. If I had a business I would definitely hire them. Thank you for your understanding.

I had an issue setting up my on line everyone I talked to was very polite and helpful!