Your service and prices are phenomenal and you are ship fast but who you ship with.i paid for 2 day shipping it took 5 days to get my product still love prices you got my business
Company replied
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Fastest Online Dispensary in the United States with the largest product selection!
2909 s 13th st , 49120, niles, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 21% of negative reviews
Typically replies within 24 hours
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Ordering was easy and with the tracking information I knew when and where my package was.
Terrible company, terrible weed, terrible shipping times, send wrong product on purpose I believe
first let me say,,, I love your flower BUT lately your customer service sucks ! You guys promote if your order is paid before 3pm your order goes out the same day, well I made sure I did that and the shipping label was made that day BUT, USPS was NOT handed the product till 3 days later. the second thing was you say every order you get a free sample, well my first order I got it but these last 2x I got "0". I work retail & customer service is important so please keep that in mind PLEASE & ty P.S. pot smokers don't have a lot of patience & hate to wait lol
Order came on time and product was amazing just as advertised
FLOWER DOESNT LOOK NOTHING LIKE THE ONE IN PICTURE YOU ARE MISLEADING THE CUSTOMER I UNDERSTAND ITS CLEARANCE UNDER 50 & THEN TO GET REFUND OR REPLACEMENT THEY TAKE LONG TO REPLY OR IGNORE SO NOW IDK IF IM GONNA GET MY REFUND I DONT EVEN WANT REPLACEMENT FOR DEFECTIVE FLOWER Photo of flower on site has green to purple hues i received dark brown flower not even like the one on photo
Everything was good about the product except the shipping time, and that's not Vertex's fault
Thought my package was going to be late but they came thru recommend fs
So this place is a 100% legit and they have some really awesome deals !! I love this place and will be ordering from here again!! Definitely recommend this place!!oh and FYI I ordered the 56grams of the watermelon bubblegum and it is 🔥!!
Package not received stuck in Atlanta 4 days ! But by your records it is complete . I'm definitely not a happy camper
Got two O's in the mail today. Hashburger and Backpack Boyz Lemon Cherry Gelato. Hashburger was top notch, all the way around. BPB Lemon Cherry Gelato, not so much. Flower had brown spots all over it, smells and tastes kind of like hay or grassy and there were over 2.5 grams of loose stems with no flower on them in the bag as well. sent email to customer service/sales, but have yet to get a response. very disappointed.
Your price was really good and shipping was here the next day but I'm not far from you state of Illinois
Poor customer service. Sent emails however didn't get any response.
Don’t know why I got this I didn’t get my orders and some are a week late and ones 8-9 days late and I contacted you guys but nobody cared 😂
The Blue Dream I received was basically grass, and the supposed top shelf was full of seeds. My 1st order was amazing and I am very disappointed in this order.
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