Veepee Germany Reviews 

And again had to fight with the customer service that they recognize their mistake. I bought so often from Veepee and always was correct what the send-backs are concerned. But from time to time Veepee posts misinformation about the sold product like 100% Silk when it is not and they do not recognize that the return is because their description is wrongful. from time to time this happens and one has to write lots of Emails with photos etc for them to finally accept their fault.

a shame in 2026 , no language option, also the contact us after I wrote the the problem, the send button is not working, so luckily I still didn't use it to buy, and luckily I test the contact option and the language changed. sorry it's a no , go work on the app , ask gpt if you don't understand that not 100% of people in some country use the same language.

Shipping is too expensive and return shipping is also paid by the customer.. ordered a pair of shoes in my size that had a small fit and have to send them back, losing 10€ for nothing

The selection is wide and varied, and the online store is well-organized. But be careful! If you order from different categories, multiple partial orders will be created, even if you place the entire order at once. So while it appears to the customer as a single shipment, that’s not how it works behind the scenes—and Veepee considers this “normal.” You won’t notice this right away from the shipping costs, though. But if you later want to return items from those different categories, separate packages are created for each category. This results in higher return costs. I find that pretty absurd, since everything is being returned to the same address. On top of that, the information on the returns page is user-unfriendly. It’s not clear which item you want to return. The information is incomplete, and most importantly, the photo is way too small and can’t be enlarged. You’d almost think they’re doing this on purpose. Finally, the prices aren’t always that competitive either. If you look carefully, you can find the same items elsewhere at the same price or even cheaper.

Not a single problem, albeit delivery ßtook a bit long, what is to be expected when ordering products that do not sell in Europe.

It was really good shopping in Veepee. It’s been 3 years I have been shopping here but giving a review now. The only negative I feel is late delivery.

Usually good , expecting a delivery today. But the ladt order, because it took longer, Ingas moved in-between. And it was t possible to change the address. So it got delivered to the old address and then returned to the company. Tried for a week before to get it changed to the new address .

Prices are fair most times. Delivery was as scheduled infact few days earlier. I highly recommend 👌🏽

The deals were exciting and the website was easy to navigate. My order arrived quickly and in perfect condition, making the shopping experience really enjoyable.

I was impressed with how smooth and efficient the whole shopping experience was. Items arrived promptly and in perfect condition, making the process really enjoyable.

Hi!
I have used Veepee since many years, been most of the time happy with the service. I try not to send stuff back but when it happens didn’t have to pay for the shipment. Normally I would trust that they sell original stuff, but in one case with sunglasses I took one to a shop for repair and they said those didn’t look like they were original. So will never buy sunglasses there again.
I’d suggest improvements in the navigability of the website during online shopping. As someone said before “ Die Usability der Seite könnte besser sein, z.B. kann man kleidungsgrößen-Filter nicht für die ganze "Aktion" (z.B. "Calvin Klein) setzten, sondern muss das in jeder Unterkategorie neu machen (z.B. T-Shirts, Hemden usw.)”: once a filter is set and you are scrolling through those articles, if you click in one and send it to the shopping cart or even just want to go back, is not possible to go back to the prefiltered list and you more or less need to begin all over again with the filters. Not really practical and is a feature normally available in other online shops.
All in all, good experience after all these years, things to improve there are always!

I buy at Veepee because there are a few brands that I like that are often promoted there. However, I do find the delivery cost too high with EUR6,90 per delivery no matter how much the order is). Veepee really stands out on this matter compared with other shopping websites, and in a negative way. What's more, in a recent order I was charged an additional EUR 4,50 for return delivery. Unless the delivery cost changes, I will not consider order again.

Why on earth?
You try to cancel your order 2 days after you placed it. But they don’t manage to get it cancelled and after whole 8 days you see the order is still there and after whole 8 days they didn’t have time to cancel it and the order is on the way to me…… Why is that so complicated??

Pretty good deals sometimes and easy to navigate website. But often I find the same items cheaper at the same time on other online sites. What I don’t like are the high fees for shipment and for returns, which happens often as you realize after seeing or touching or trying on the purchased items that it is not as expected. The shipment timelines are also quite long in many instances.

Veepee Germany. I have been a customer in France from Vente privée and Veepee for years. In Germany now, to return products, one needs to pay 4,99€ DHL fees, with the inktials shipping fee of around 6,5€ that is almost 12€ of shipping fees. Considering that the description of clothes material and pictures are somestimes not sufficient to access weater a material is see through or not, or even sometimes the composition is imprecise or missing. I was not even inform of the change of the retuen polciy and got to pay 10€ in return fees lately. I know some people really abuse the return sytem. But I won't ever order clothes from Veepee. Concurrents website, even the most premium ones have fees of 10€ (shipping + return) and one does not have to wait months for it to arrive. Sorry, but it will be without me.
Otherwise I was really happy so far.

Good offers, but:
Be early - once a brand is added, because it sells out quickly
Delivery cost for shipment and return add up to over 10€
Delivery timelines are long
Sometimes you can find similar prices online in other stores

I made a purchase the 8 of november.
Today is 28 of November and my order still pendant.
It takes too long the deliver that I do not need my products anymore.

I have bought so many items from Veepee. The fact is that shipping is very expensive. Very unreasonably expensive. Other than that, it also takes very long (weeks) for orders to be delivered. A samsonite suitcase that I bought on 13th August, 2024 will be delivered today on 29th August. The products on the other hand are of high quality.

In time, as described and in expected quality. thank you.