UK Vape Kings Reviews 

11,078
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 449 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the remarkably fast shipping, great value for money, and wide selection of authentic items available on the easy to navigate website. Buyers frequently mention that the staff is extremely helpful and friendly, offering brilliant support and excellent personalized recommendations. However, some customers mentioned occasional issues such as delayed packages, missing items from their orders, or receiving faulty products. A few reviewers also noted minor complications regarding product returns, unclear policies, or occasional delivery delays that temporarily impacted their experience. These isolated incidents highlight areas where certain shoppers experienced slight frustrations despite the otherwise overwhelmingly positive feedback.

What people talk about most

Delivery service

Reviewers express strong satisfaction and appreciation regarding the delivery service. Consumers consistently... See more

Product

Users describe positive interactions with product, consistently highlighting the great selection and... See more

Price

Clients share positive opinions on price, highlighting that items are much cheaper than the high street and... See more

Service

Consumers find service to be exceptionally positive, consistently praising the fast delivery and great... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as welcoming,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive been using uk vape king for a ling time now and love watching out for whats on offer. I love the point system which gets me more discount. Delivery is so fast, its amazing. Communication rega... See more

Company replied

Rated 5 out of 5 stars

Excellent quality product and service throughout with genuine items delivered promptly at remarkably low prices with an easy to navigate website with assistance available if needed. The site has plent... See more

Company replied

Rated 5 out of 5 stars

Super quality, super fast and super price. Super impressed. I used the eBay store and also went direct to replenish my juice stocks and could not be happier. Both deliveries arrived today, in good tim... See more

Company replied

Rated 5 out of 5 stars

Always great customer service, prices are good, items always in stock with a vast variety. Been coming here for ages and their opening times are good too. Staff members Dhara and Ryan are always helpf... See more

Company replied


Company details

  1. Electronic Cigarette Store

Written by the company

About UK Vape Kings (UKVK Ltd) Welcome to UK Vape Kings, the trading name of UKVK Ltd (Company Registration No. 11228739). We are one of the UK's trusted independent vape wholesalers, supplying high-quality vaping products, e-liquids, nicotine salts, pod kits, disposable alternatives, and vape accessories to retailers and businesses across the UK. Our Customers Come First Everything we do is built around our customers. We believe long-term relationships are earned through excellent service, honest advice, competitive pricing, and reliable stock availability—not just marketing promises. Our goal is to make purchasing vaping products simple, transparent, and dependable, whether you're an independent vape shop, convenience store, supermarket, or online retailer. Independent, Honest and Transparent UK Vape Kings is an independently owned business with no ownership or control from any tobacco company. Our independence allows us to make decisions based on what is best for our customers and our business, rather than external commercial interests. We understand that vaping and electronic cigarettes are often misunderstood or surrounded by conflicting information. That's why we are committed to providing accurate product information, honest guidance, and clear communication to help our customers make informed purchasing decisions. Quality Products You Can Trust We carefully select the products we stock from reputable manufacturers and leading vape brands. Every product we offer is chosen based on quality, compliance, customer demand, and value. If we do not believe a product or service provides genuine value to our customers, we simply won't sell it. Outstanding Customer Service Our team is committed to delivering fast, friendly, and knowledgeable customer support before and after every order. We believe great service is just as important as offering competitive prices. If we ever make a mistake, we take responsibility, resolve the issue quickly, and use your feedback to improve our processes. We Value Your Feedback Customer feedback plays an essential role in helping us improve. Whether you have a suggestion, concern, or compliment, we genuinely want to hear from you. You can contact us through our customer service team, speak with us in-store, reach out through our business channels, or visit our offices. Every piece of feedback helps us provide a better experience for all our customers. Our Commitment At UK Vape Kings, our commitment is simple: Put customers first. Be honest and transparent. Supply quality vaping products at competitive prices. Deliver exceptional customer service. Build long-term relationships based on trust. Thank you for choosing UK Vape Kings. We appreciate your business and look forward to supporting your continued success.


Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(11,078)

453 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vapeking review

Great vape shop online quick delivery easy to contact and very helpful been shopping on here for nearly a year great deals

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

I bought two

I bought two, but one of them didn’t work.
They haven’t replied to the email I sent.

August 26, 2026
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

I am really sorry to hear of this experience.

I have checked and cannot find any emails from yourself regarding your order with us, could you please check to make sure you sent it and the review to the correct place?

If you did I have tried to call and sent you an email to get this resolved so if you could get back to me that would be great.

Kind regards
UKVK

Rated 5 out of 5 stars

Brilliant Customer Service

Best prices about, had a small issue with one bottle in a large order arriving past its expiry date. I contacted the sales team and Ryan responded within 3 minutes, was really friendly and had the bottle refunded within the hour upon photo proof. Genuinely great customer service!!!

Mistakes happen and for me it’s how a company deals with them that matters. Really impressed with how quickly this was sorted and I’ll happily order again. 5 stars!

September 2, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Thank you so much for taking the time to leave us such a fantastic and detailed 5-star review. We're delighted to hear that you're happy with our prices and, most importantly, with the way Ryan handled the issue you experienced.

We're sorry that one of the bottles in your order arrived past its expiry date, but we're really pleased that Ryan was able to respond so quickly and get the refund arranged for you. We completely agree that mistakes can happen, but what matters is making sure they're dealt with quickly, fairly, and professionally.

Thank you for your understanding, your trust, and for choosing UK Vape Kings. We truly appreciate your support and look forward to serving you again! ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Great prices

Great prices, speedy delivery, excellent service.

August 24, 2026
UK Vape Kings logo

Reply from UK Vape Kings

Thank you for taking the time to leave us such a great review. We're delighted to hear that you're happy with our great prices, speedy delivery, and excellent service.

Providing great value and a fast, reliable service is what we always strive for, so it's wonderful to know you're pleased with your experience.

Thank you for choosing UK Vape Kings. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Been using vape kings for years cheap…

Been using vape kings for years cheap and reliable for branded products 5 stars all round 👍😊

August 29, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Thank you so much for taking the time to leave us such a fantastic 5-star review. We're delighted to hear that you've been using UK Vape Kings for years and continue to find us reliable and great value for branded products.

Your continued support and loyalty over the years truly means a lot to us. We always strive to provide quality products at competitive prices, along with a service you can rely on.

Thank you for choosing UK Vape Kings and for your continued support. We really appreciate it and look forward to serving you for many more years!

Rated 5 out of 5 stars

Very welcoming and great value for money

August 30, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Thank you for taking the time to leave us such a lovely review. We're delighted to hear that you found our team very welcoming and that you were happy with the value for money.

Providing friendly service and great value for our customers is something we truly strive for, so it's wonderful to know you had a positive experience with us.

Thank you for choosing UK Vape Kings. We really appreciate your support and look forward to welcoming you back again!

Rated 5 out of 5 stars

Super fast delivery and quality…

Super fast delivery and quality products, can't fault them.

August 25, 2026
UK Vape Kings logo

Reply from UK Vape Kings

Thank you for taking the time to leave us such a great review. We're delighted to hear that you were impressed with our super-fast delivery and the quality of our products.

Providing reliable service and quality products is what we always strive for, so it's fantastic to know you couldn't fault us!

Thank you for choosing UK Vape Kings. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great website and easy to get what you…

Great website and easy to get what you need. Great products and always come well packaged. Fast service from ordering to delivery. Thanks guys for the Fantastic service.

August 16, 2026
UK Vape Kings logo

Reply from UK Vape Kings

Thank you so much for taking the time to leave us such a fantastic review. We're delighted to hear that you find our website easy to use and that you're happy with the range and quality of our products.

It's wonderful to know that your orders always arrive well packaged and that you've been impressed with our fast service from ordering right through to delivery.

Thank you for your kind words and for choosing UK Vape Kings. We truly appreciate your support and look forward to providing you with the same fantastic service again!

Rated 5 out of 5 stars

The best shop

August 24, 2026
UK Vape Kings logo

Reply from UK Vape Kings

Thank you so much for taking the time to leave us such a lovely review. We're absolutely delighted to hear that you consider UK Vape Kings the best shop!

Providing great products, friendly service, and a positive experience for our customers is what we always strive for.

Thank you for choosing UK Vape Kings. We truly appreciate your support and look forward to welcoming you back again!

Rated 5 out of 5 stars

Price fast delivery spot on every…

Price fast delivery spot on every time 👌

August 17, 2026
UK Vape Kings logo

Reply from UK Vape Kings

Thank you for taking the time to leave us such a great review. We're delighted to hear that you're happy with our prices and consistently fast delivery.

Providing great value and reliable service every time is what we strive for, so it's fantastic to know we've been hitting the mark! 👌

Thank you for choosing UK Vape Kings. We truly appreciate your continued support and look forward to serving you again!

Rated 2 out of 5 stars

Received faulty item and didn't receive…

Received faulty item and didn't receive my free bottles of juice I was meant to get. Emailed them and got no response

August 23, 2026
UK Vape Kings logo

Reply from UK Vape Kings

Hello Deborah,

I am so sorry to hear that you received a faulty item, I can see that you did not get the free liquids as you did not add them to your basket so were not ordered.

I have also looked and cannot see any emails from yourself so I have sent you one to get this resolved.

Thanks for the review.

Kind regards
UKVK

Rated 5 out of 5 stars

Super fast delivery

I ordered at night it was dispatched the next morning and I received it the following day super fast , great choice and selection of products ,very well priced much cheaper than the high street ,would highly recommend

August 15, 2026
UK Vape Kings logo

Reply from UK Vape Kings

Thank you so much for taking the time to leave us such a fantastic review. We're delighted to hear that your order was dispatched the very next morning and arrived the following day. We always aim to provide a fast and reliable service, so it's great to know you were impressed with the delivery speed.

It's also wonderful to hear that you were happy with our wide selection of products and competitive prices. Providing great value and plenty of choice is something we always strive for.

Thank you for recommending UK Vape Kings and for your support. We truly appreciate it and look forward to serving you again soon!

Rated 5 out of 5 stars

Fab customer service and friendly

Fab customer service and friendly

August 28, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Thank you for taking the time to leave us such a lovely review. We're delighted to hear that you received fantastic customer service and found our team friendly and welcoming.

Providing a great experience and friendly service is something we truly value, so it's wonderful to know you're happy with your experience.

Thank you for choosing UK Vape Kings. We really appreciate your support and look forward to serving you again!

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