One of the product received was not as described and pictured on the website. If I wanted to return the product I had to pay for the return… why do I have to pay if the product received is not the one... See more
Company replied
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One of the product received was not as described and pictured on the website. If I wanted to return the product I had to pay for the return… why do I have to pay if the product received is not the one... See more
Company replied
I recently purchased a new pair of swimshorts from Trendsplant. However, I decided I prefered a different style. I reached out to the Trendsplant customer service team who guided me through the exchan... See more
Company replied
I just would like to note regarding sizes. I think you should extend range of your models to show how fits different sizes on different types/sizes of models. Also concrete measurement of T-shirt, o... See more
I’ve ordered multiple items and I’m really impressed. The fit is fantastic, everything fits perfectly and feels comfortable all day. The quality is also great, and even after several washes the cloth... See more
Company replied
Trendsplant is not just about making good products. We take decisions that are both good for the planet as well for those that live here, putting these interests before our own. IMPACT-DRIVEN CHOICES.
Calle San Francisco 57 , 03001, Alicante, Spain
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One of the product received was not as described and pictured on the website. If I wanted to return the product I had to pay for the return… why do I have to pay if the product received is not the one ordered.
Reply from Trendsplant
Excellent experience with customer service. Fast replies and refunds even when they did not yet receive returned clothing due to courier problems. Excellent service!
Reply from Trendsplant
I recently purchased a new pair of swimshorts from Trendsplant. However, I decided I prefered a different style. I reached out to the Trendsplant customer service team who guided me through the exchange process, as it wasn't possible to exchange directly on the website for a different style. The Trendsplant customer service team were really helpful and it was super easy to organise the exchange. I now have the new swimshorts and I'm super happy with them :). They are really comfy and good quality. You can really see that Trendsplant aim to make everything about their brand sustainable. Whether it's the products themselves, the packaging the products are delivered in, the returns policy, contributions to good causes and much more. This is my first Trendsplant purchase and I will be checking out their products regularly to see what other great products they have! Thank you Trendsplant!
Reply from Trendsplant
Just love the t-shirts 🫶 Nice to wear, cool fit and good quality.
Reply from Trendsplant
I had a positive experience with Trendsplant's customer service. They were friendly, understanding, and genuinely willing to find a fair solution. Communication was very good, and they handled my request quickly and professionally. Their flexibility and customer-oriented approach really made the whole process smooth.
I'm very happy with the solution they offered and would recommend Trendsplant for both their products and their excellent customer service.
Reply from Trendsplant
I’m absolutely delighted with the designs and the exceptional quality of the clothing. I really appreciate the brand’s transparency regarding how the garments are made and where the materials come from. Supporting brands that manufacture their clothing in Europe is very important to me. I’m extremely happy with my purchase and can highly recommend this brand.
Reply from Trendsplant
I was so smart as to write my address in an incomplete manner. Instead of simply not sending the goods, Trendsplant reached out to me and took the time to make sure the order would be sent to me properly. Very happy with the great service!
Reply from Trendsplant
Very nice brand with an amazing customer service!
Reply from Trendsplant
Reply from Trendsplant
Very nice quality clothes and great customer service !
Reply from Trendsplant
I’ve ordered multiple items and I’m really impressed. The fit is fantastic, everything fits perfectly and feels comfortable all day. The quality is also great, and even after several washes the clothes still look and feel like new.
Overall, a very reliable company to order clothing from. Smooth experience and products that truly deliver on what they promise. Highly recommended!
Reply from Trendsplant
The clothes are really good quality, but if you have to do a return for multiple items, the real pain starts here. Also, the sizing is quite random depending on the item (an L for knitters is not that big, but an L for a sweater is extremely large). I had to return all three of my items and asked for replacement . They sent me an email saying my replacement order was ready, but it would be shipped once they received the return (totally understandable).
Once my return was received (it took two weeks, as they use DHL, which ships first in Germany before dispatching again to Spain), one of the replacement items was missing. I don’t understand why I received an email stating that my replacement order was ready, as the item was definitely not available. I received a refund for this part, and they shipped the rest.
As of today, I have only received 1 out of 2 items, a month and one week after the initial order... No idea why another item is missing.
It’s a good brand with good quality, but only if you order the right size straight away.
Reply from Trendsplant
I’ve been ordering products from brand Trendsplant for quite some time now (mainly sweatshirts and T-shirts) and I have to say I’m very satisfied. The quality of their products really stands out. Compared to other brands in a similar price range, I find Trendsplant’s products to be significantly better in terms of quality.
Another aspect I truly appreciate is their customer service. They are very responsive and always friendly in their communication. On a few occasions, I made mistakes when selecting sizes in my orders, and all I had to do was send them an email. I quickly received a reply confirming that my order had been corrected.
Thuis, I highly recommend Trendsplant: a high-quality brand that truly cares about its customers.
Reply from Trendsplant
I was already familiar with the premium quality of this brand, having previously shopped in person at their store in my city (Granada). Now I've had the chance to experience their excellent customer service firsthand as well. I placed an online order and accidentally selected the wrong colour for a shirt — and they exchanged it for me at absolutely no extra cost. Communication via email was smooth and effortless. A solid 10 out of 10. I'll definitely be shopping with them again.
Reply from Trendsplant
I really like the style and the fitting. Great colours and very cool fabric.
The customer support is absolutely fantastic. Had an issue with an item and it was resolved with the best service i could ask for. Hope the garment lasts long!
I will definitely order some more products
Reply from Trendsplant
Wonderful experience with Trendsplant.
I wasn't that confident at first as i saw the add on Instagram but the shop is great, the quality of the fabric as well and the customer service is even better.
I can only recommend it !
Reply from Trendsplant
Trendsplant provides high quality materials and very good customer service. I appreciate the fact that they're aware of the environmental crisis and provide eco responsible and/or recycled products. I'm a regular customer and have been consistently happy about t-shirts, swimwear and training pants, through the years.
Reply from Trendsplant
Excellent quality, true to what i saw on the product photos, which is rare!
And just as important, sustainable clothing from a company who aims to help the earth. And not hurt it.
Reply from Trendsplant
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