Truckbud Reviews 

46
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking process and overall service are exceptionally fast, reliable, and completely hassle-free from start to finish. People consistently praise the team for being extremely polite, professional, and courteous during every single pickup and delivery. A few other people also felt that the drivers went significantly above and beyond by arriving right on time and helping to carefully transport heavy items directly inside their homes. Consumers highlighted that the staff maintained excellent communication throughout the entire process, ensuring a completely smooth and stress-free moving experience.

What people talk about most

Service

People report overwhelmingly positive experiences with the moving service, highlighting a consistent sense of... See more

Staff

Clients share positive opinions on staff, frequently praising their friendly, professional, and punctual... See more

Delivery service

Customers had positive experiences with delivery service, highlighting reliable, professional, and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the process as fast, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With having made a few calls, the dispatcher was always helpful, courteous and very patient. The service was prompt, professional and friendly. We will definitely use Truckbud in future whenever we n... See more

Company replied

Rated 5 out of 5 stars

Had a great experience. Driver arrived right on time, was careful and polite, went above and beyond when delivering my item. The price was fair. Would absolutely use again.

Company replied

Rated 5 out of 5 stars

I placed an urgent order for a truck for a marketplace pick up and the driver arrived in 30minutes. I was amazed how quick they were and how the process was seamless, David helped me with completing t... See more

Company replied

Rated 5 out of 5 stars

Truckbud was fast, easy to work with, and incredibly helpful on my moving day. They handled all the big items I couldn’t move myself and saved me a lot of money compared to other options. On an otherw... See more

Company replied


Company details

  1. #1 of 1 best companies in Courier and Delivery Service
  2. #1 of 1 best companies in Delivery Service
  3. #2 of 3 best companies in Logistics Service
  4. #1 of 1 best companies in Transportation Service

Written by the company

Truckbud is a technology platform connecting people with local drivers for on-demand and scheduled large item delivery. We built Truckbud because moving a single large item was harder than it needed to be. Renting a truck for one couch felt excessive. Asking a friend felt like a favour you'd owe forever. And waiting on a store's delivery window felt like giving up your entire day. So we built something simpler. Book a local driver online in minutes. Get an upfront price before you confirm. Your driver picks up from wherever the item is; a store, a seller's home, a marketplace listing, a warehouse, and delivers it to your door. Same day or scheduled ahead. You pay when your driver arrives. No surprises. We handle furniture, appliances, marketplace finds, retail purchases, small moves, and anything large that won't fit in a regular vehicle. Every driver on our platform is vetted, background-checked, and rated by real customers after every delivery. We're a young company and every delivery matters to us. If something doesn't go right, we want to know. If it goes well, we'd love for you to tell someone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(46)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery is great

Guy was great, very friendly. Would buy from again if i need it. Lots of communication if things are later and when they arrived. Thanks!

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with this company

I had a very positive experience with this company. The service was professional, reliable, and honest from start to finish. The truck driver was very kind and respectful, and I truly appreciated the honest and professional way I was treated. I would definitely recommend this company to anyone looking for a reliable moving service.

August 21, 2026
Unprompted review
Truckbud logo

Reply from Truckbud

Thank you Aicha for the kind words and the recommendation, it means a lot.

— The Truckbud Team

Rated 5 out of 5 stars

Prompt Service

The driver was very helpful and made the experience stress-free

August 20, 2026
Truckbud logo

Reply from Truckbud

Thank you Ndidi. We are glad to learn that your experience was indeed stress-free.

— The Truckbud Team

Rated 5 out of 5 stars

Highly Recommended Delivery Service

I had an excellent experience with this company. After a technical issue arose, their team responded very quickly and handled the situation professionally. Communication was courteous and reassuring throughout the process.
The delivery truck arrived exactly on time, and the driver was polite, professional, and careful to secure the mattress properly for transport. The delivery itself was fast, and what impressed me most was that the driver helped my daughter bring the mattress all the way into her home.
The service was greatly appreciated from start to finish. The cost was also very reasonable considering the quality of service we received.
I highly recommend this company to anyone looking for reliable, professional, and customer-focused delivery service. ⭐⭐⭐⭐⭐

August 15, 2026
Unprompted review
Truckbud logo

Reply from Truckbud

This review means a lot to us Jules. We take pride in our drivers and strive for experiences like yours.

Thank you for taking the time to share all of it.

— The Truckbud Team

Rated 4 out of 5 stars

Great service

The guys who came with the truck were very careful and professional. They were an hour late getting there because of a previous job running overtime. However they kept me up to date on their arrival time. Overall a great service.

August 2, 2026
Unprompted review
Truckbud logo

Reply from Truckbud

An hour late is never ideal but keeping you updated throughout is the standard we hold our drivers to. Glad it still came together as a great experience overall.

Thank you DJ.

— The Truckbud Team

Rated 5 out of 5 stars

Seamless and easy from start to finish

Seamless and easy from start to finish! will definitely use again and recommend to friends and family.

July 28, 2026
Unprompted review
Truckbud logo

Reply from Truckbud

Thank you Ned, we look forward to helping you and your friends and family whenever you need us.

— The Truckbud Team

Rated 5 out of 5 stars

Very wonderful service

Very wonderful service. They came on time and were very efficient. Very wonderful pricing as well for the quality service. Will wholeheartedly recommend

July 26, 2026
Unprompted review
Truckbud logo

Reply from Truckbud

Thank you Emmanuel, the recommendation means a lot to us.

— The Truckbud Team

Rated 5 out of 5 stars

Truckbud was fantastic

Truckbud was fantastic! Easy to schedule a delivery, fair prices and great customer service. Delivery was on time and handled with such care. You have an excellent team!! Thank you. I will definitely use your service again in the future.

July 24, 2026
Unprompted review
Truckbud logo

Reply from Truckbud

Thank you Julie, we will be here whenever you need us next.

— The Truckbud Team

Rated 5 out of 5 stars

Professional and Reliable Delivery Service

Great delivery service and a very professional team. The staff were helpful right from the office to the delivery crew. They kept me updated throughout the process and sent timely reminders, which made the delivery experience smooth and stress-free. I would highly recommend Truckbud.

July 10, 2026
Unprompted review
Truckbud logo

Reply from Truckbud

Thank you Julie, we appreciate the recommendation.

— The Truckbud Team

Rated 2 out of 5 stars

Yes the one guy did not want to carry…

Yes the one guy did not want to carry the sofa up the stairs. Although there was a ramp. I got my son who has a sore back. To do it. And he hurt his back more. . The only reason we hired movers is because of his sore back and he wound up lifting it up the stairs. I am so mad. Other than that huge issue they were very good .

July 5, 2026
Unprompted review
Truckbud logo

Reply from Truckbud

Hi Lori, thank you for sharing this and we are truly sorry about your experience. Please reach out to us directly at support@truckbud.ca so we can follow up with you personally.

— The Truckbud Team

Rated 5 out of 5 stars

Everything went well

Everything went well. The moving team were very helpful

June 30, 2026
Unprompted review
Truckbud logo

Reply from Truckbud

Really glad to hear it. Helpful team and a smooth experience is exactly what we aim for every time. Thank you for choosing Truckbud.

— The Truckbud Team

Rated 5 out of 5 stars

Everything was smooth

Everything was smooth. Quick service and helpful driver. Would highly recommend their services.

July 1, 2026
Unprompted review
Truckbud logo

Reply from Truckbud

Thank you for the kind words and the recommendation Sistha. See you next time.

— The Truckbud Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look