TikTok 

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Rated 4 out of 5 stars

Solid app overall. The algorithm is super accurate at learning your tastes, and the filter options help block unwanted videos. However, TikTok really needs to step up moderation when it comes to bots... See more

Rated 1 out of 5 stars

Clearly tick-tock is run by Zionists as my videos that speak of real life predators get taken down while real life predators have there content still up. I have reported robothefinest that many times... See more

Rated 1 out of 5 stars

Still waiting for a refund from a company on their site, returned an item ( with proof) and still this company says they have not received it even though I have photos of it being returned. Thinking i... See more

Rated 1 out of 5 stars

Why does TikTok endorse Santa Claus? This is quite disappointing. For streamers, the sole method to withdraw funds is via PayPal, which is not ideal. Furthermore, TikTok has transformed into a signi... See more

Company details

  1. Software Company
  2. Media Company
  3. Social Media Agency

Information provided by various external sources

TikTok is the destination for short-form mobile videos. Our mission is to capture and present the world's creativity, knowledge, and precious life moments, directly from the mobile phone. TikTok enables everyone to be a creator, and encourages users to...


Contact info

  • West Georgia Street 1030, V6E 3M5, Vancouver, Canada

  • tiktok.com

Breach of guidelines

All reviews

(4,486)

991 reviews in the last 12 months

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Rated 4 out of 5 stars

Solid app

Solid app overall. The algorithm is super accurate at learning your tastes, and the filter options help block unwanted videos. However, TikTok really needs to step up moderation when it comes to bots and scam accounts. And the teen protection is bad.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting for a refund from a…

Still waiting for a refund from a company on their site, returned an item ( with proof) and still this company says they have not received it even though I have photos of it being returned. Thinking it’s a Chinese site as there is Chinese writing on their reply to me. So in total I spent £22 45 on the item and £7.70 posting it back so they have my item and my cash, I’ve got nothing and it cost me £7.70 fir the pleasure Tictok just closed the file on me but I’m not accepting this I’m going to do a bank charge back Disgusting company!

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

Is not safe For Under 17 haf to go…

Is not safe For Under 17 haf to go off it on it TikTok Many 18+ on it Like Russian and Ukraine you know what I mean K**l yes is bad in it But it can be nice on it Like jesus yes You can see both ways.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Please be very careful when ordering…

Please be very careful when ordering from a supplier on TikTok. Didn’t receive my product. Try to get a replacement didn’t get anywhere so try to get a refund. Didn’t get anywhere. Raised a dispute six weeks on after numerous messages to them and the same stupid automated replies nobody to speak to they’ve closed my case without my refund. Still can’t get hold of them.

Over £100 loss and now have to raise a dispute with my bank

Buyers, please be wary don’t risk it

September 4, 2026
Unprompted review
Rated 2 out of 5 stars

bad pc support

fun contant but really bad support for pc i cant watch or the are a 100 bugs you will just watch with your browser it says download app while you already have the app really disapointing

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT bid on Bid-Empire on tiktok

Do NOT bid on Bid-Empire on tiktok. Its a scam! You land on something you win & they change it and say you won something different/less value. Its a scam! And Tiktok will NOT help in this situation at all! Already chatted in!

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

What in the world is ts am I watching…

What in the world is ts am I watching tiktok or some page filled with ads like literally I watch 1 real tiktok video and scroll theres an ad 1 video 1 ad like 50% of the shit is filled with ads and only the other 50% video and by the way I didn’t use to get any ads back then in 2025 what is this i swear i will quit watching tiktok if this keeps going on

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

Useless Tossers

I have an issue on Tiktok where I cannot follow anybody. If I try, when I refresh the page, I've been unfollowed. I have contacted Tiktok's support thing 3 times, and each time, I have received the same bog standard, copied and pasted diatribe. I asked for more information regarding the issue, but instead of responding to me, my ticket was closed. They clearly aren't interested in helping me with this issue.

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Why does TikTok endorse Santa Claus

Why does TikTok endorse Santa Claus? This is quite disappointing. For streamers, the sole method to withdraw funds is via PayPal, which is not ideal. Furthermore, TikTok has transformed into a significant shopping platform, which is unfortunate. I was a seller on their site, but TikTok revoked my privileges to sell there.

August 31, 2026
Unprompted review
Rated 3 out of 5 stars

Good app but easy to get restrictions…

Good app but easy to get restrictions and when you report people that are clearly violating tiktoks own t&c for maybe being underage, gambling etc on live it always comes back as no violation. Seems like as long as you making tiktok money you cant so no wrong

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

The advertisement was disastrous, as was it's content.

First of all, I have in the past tik tok. Not anymore, I deleted it like a few months ago. Clearly I was tired of seeing stolen content, IA video and other things like that.
Now went my second point. I just saw a publicity make by tik tok where we saw a visual from a live tik tok. So if tik tok use it, I guess they approve and of course promote this content. Can be my surprise to see a man with like a bol of 10 kg of ice cream making a sh*t of it and create a lot of food waste. If it's the content tik tok use to promote their app, I'm clearly never download it again.

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst apps

One of the worst apps. They take the money to promote then say the reel is against their guidelines. The reel was literally a screenshot with the word "velora" written on it

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

Criticism of the unfair treatment of TikTok users

I'm an active TikTok user. I'm reporting that TikTok has blocked me from their platform. I did nothing to trigger the system; they restricted my commenting and that's it. I'd also like to point out that other users aren't receiving the same punishment for swearing, insults, or inciting hatred between religions or countries, as they remain unpunished. This is unfair; it violates freedom of speech on their platform, as well as human rights. I demand a detailed explanation, and I'm not alone in experiencing this. There are also users in TikTok reviews who were blocked by TikTok without reason. I criticize you for your weak oversight of this and demand complete justice. Otherwise, why did you create a platform where everyone can speak out? If users are blocked without reason, I demand that my account be unblocked.
My nickname "zxz.6996"

August 29, 2026
Unprompted review
Rated 1 out of 5 stars

Clearly tick-tock is run by Zionists as…

Clearly tick-tock is run by Zionists as my videos that speak of real life predators get taken down while real life predators have there content still up. I have reported robothefinest that many times for his disgusting videos making fun of the 3 Clancy children getting killed and making fun of people with disabilities and still his context is available for the world to see. You are making sickos famous and removing the truth tellers. Do better!! God is watching and judgment day is coming!!

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish App

TikTok is not a good app due to its unfair suspension. I have not posted anything outside of the guidelines and they suspended account but I can see the similar content as other profiles but they are fine. When you ask for a clear reason. They don’t have one!

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

TikTok withheld $260 USD in prepaid funds and refused to refund them

We created a verified TikTok Business Center account and loaded $260 USD to run ads for our brand. Before we could launch a single campaign, TikTok suspended our ad account without a clear explanation, citing "suspicious or spam behavior" — which we strongly dispute.

We have been requesting a refund of our unused balance for over a month through official support channels (Ticket #4294894). The automated refund system blocks us, and the support team confirmed in writing that escalating further "would not make any difference."

TikTok charged us $260 USD, provided zero advertising services, and is refusing to return the money. This is unacceptable.

Ad Account ID: 7662104103878770708 | Support Ticket: #4294894

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

**TikTok Pay withdrawal issue

**TikTok Pay withdrawal issue – unable to withdraw my own balance**

I am currently experiencing a serious issue with TikTok Pay.

I have **฿10,000 in my TikTok Pay Balance**. The money was topped up using my **SCB debit card**, and the top-up was successfully completed and is clearly shown in my TikTok Pay transaction history.

However, when I tried to withdraw the balance, TikTok Pay declined the withdrawal with the message:

**“Withdrawal declined. For your safety, we can't process your withdrawal with this payment method. Try another one or contact us for support.”**

I contacted TikTok Payment Support and opened a support ticket. I have already provided information and screenshots showing the transactions.

What concerns me is that Support is now asking me for a **bank statement**, even though the ฿10,000 top-up was made directly using my **SCB debit card**, not by transferring money from a bank account.

I have asked TikTok to clarify why a bank statement is required and exactly what document they need to verify the transaction.

I am willing to provide reasonable documentation to verify the payment, but I expect TikTok Pay to clearly explain why my withdrawal is being declined and why they require documents that may not be relevant to the payment method used.

My money is still showing in my TikTok Pay Balance, but I currently cannot withdraw it.

I hope TikTok Payment Support resolves this quickly and provides a clear explanation of what is happening with my funds.

**At this point, my experience with TikTok Pay payment support has been extremely frustrating and concerning.**

August 26, 2026
Unprompted review

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