The Ticket Clinic A Law Firm Reviews 

339
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers had a great experience with this company. Customers frequently mention that the team is professional, attentive, and handles traffic tickets efficiently from start to finish. Many individuals appreciate how smoothly the whole process goes, noting that their cases are successfully dismissed without points or driving school. However, some reviewers were not happy with communication issues and felt that their cases were dragged out or ignored completely. A few consumers also mentioned unexpected high costs, unhelpful responses, and poor customer service when trying to get status updates. Some people felt that resolving the ticket independently would have been easier and less expensive.

What people talk about most

Service

Customers had positive experiences with service, noting that attorneys and staff were professional,... See more

Staff

Clients share positive opinions on staff, noting that the team is professional, responsive, and easy to work... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide split in experiences. Many reviewers... See more

Claim

Reviewers highlight negative aspects of claim management, expressing widespread frustration and... See more

Price

Users describe ambiguous interactions with price, as customer experiences regarding costs vary significantly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is already the third ticket that The Ticket Clinic has successfully handled for me, and once again they did an excellent job. Their team has always been professional, friendly, and efficient. I... See more

Rated 5 out of 5 stars

This was my first and only time having a ticket since I arrived the States, being located in Florida. I was terrified as I was so careful usually and my colleagues told me about Ticket Clinic. My tick... See more

Rated 5 out of 5 stars

I had a great experience with The Ticket Clinic. They helped me successfully with two tickets and made the whole process easy and stress-free. Their team was professional, responsive, and kept me in... See more

Rated 5 out of 5 stars

Absolutely completely satisfied and overly joy with the ticket clinic firm they’ve been a great help to me. Now driving down here South Florida can get tricky, but they save you a lot of anguish.


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyer
  4. Personal Injury Attorney
  5. Small Claims Assistance Service

Written by the company

Fighting Traffic Offenses From Speeding Tickets, Red Lights & DUI Tickets Throughout Northern & Southern California. The Ticket Clinic Has Nearly 30 Years of Experience & 10 Offices Serving LA, The Bay Area & Orange County. We have an 80% Sucess Rate! ...


Contact info

4.2

Great

TrustScore 4 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(339)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If i could give zero i would this place…

If i could give zero i would this place is worthless get a real lawyer no matter how small. They ened up costing me double what it would have been if I just paid it. They are a complete joke of a company. Worst coustomer service and I see why now cause they are absolutely worthless. I had a simple ticket that cost me now 390 bucks instead of 180 for the ticket. Wtf I want my money back ....

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

I do not have much to say except just…

I do not have much to say except just fantastic how is working everything…. I am really thankful for your efforts, work and kindness.
Please let me know if i SHOUD pay lawyer effort or something?
Let me know if i should call and ask? I am first time in this case with zoom and would be thankful for every information what to do.
God bless

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Lawyer got me no points no driving school.
I’m beyond happy and thankful

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was smooth and easy

Everything was smooth and easy. Everything was handled online, and the folks at Ticket Clinic kept me informed at every step. No ticket and no points. Ticket Clinic for the win

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

These people just turned a simple 10mph…

These people just turned a simple 10mph ticket that should’ve been thrown out into a suspended license and a $500 fine plus another $200 to the bondsman that had to bail me out of jail because I had a suspended license plus another thousand dollars to a lawyer to get it dropped. Hire anybody else, but these people.

August 12, 2026
Unprompted review
The Ticket Clinic A Law Firm logo

Reply from The Ticket Clinic A Law Firm

Hello,
This client hired us for a speeding violation. We went to court and obtained a great result. No points, no traffic school, no court and no conviction on his record, but he had to pay a fine/court cost. As we always do, we promptly e-mailed the client instructions so his fine could be timely paid. HE IGNORED OUR E-MAIL! Next, we physically mailed him a letter with the same instructions. HE IGNORED OUR LETTER! Then, we again e-mailed him another reminder to pay, which he apparently ignored again! We have detailed notes for everything that we do. Neither e-mail or the letter came back to us as undelivered. We are a law firm who has handled more than 5 million tickets, but we are not babysitters. Sometimes people need to take accountability for their actions. This client ignored 3 notices to pay his court fees and he's blaming us? Sometimes people need to look in the mirror instead of blaming others for their carelessness. This is one of those examples.

Rated 5 out of 5 stars

It was easy to request the assistance

It was easy to request the assistance. Communication was great with next steps. The one think I would ask is to notify whether we really need to join the zoom session. Other than that it was a great experience.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

I have used The Ticket Clinic twice

I have used The Ticket Clinic twice, and both experiences were excellent.

The attorneys and staff were professional, responsive, and made the entire process simple and stress-free. They kept me informed throughout my case and handled everything efficiently, so I didn't have to worry.

I truly appreciate their expertise and dedication. I highly recommend The Ticket Clinic to anyone who needs legal assistance with traffic tickets or related matters.

Thank you for your outstanding service!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

great experience

I had a great experience with The Ticket Clinic. They handled my traffic ticket in a very professional and efficient manner. The entire process was smooth, communication was clear, and they achieved a great outcome for my case. I highly recommend their services to anyone who needs help with a traffic ticket.

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

I used The Ticket Clinic in Florida…

I used The Ticket Clinic in Florida previously and had great communication and results, but my experience with their Georgia office was extremely disappointing. They accepted payment quickly, then communication stopped. We called before the court date to confirm everything would be handled, and after the court date we learned the ticket was not taken care of. They claimed they tried to contact us but could not provide proof of any attempts—even though our contact info was correct. Only payment emails and the message they resent while we were on the phone showed up in our inbox. I would not recommend the Georgia office based on this experience.

Updated response: Your reply is incorrect. We told your legal assistant (as they referred to themselves) we had not recieved any emails. We asked for the email address they would have been sent from to do a search. When we did the search we could find no such emails. So we asked to have the email resent while we were on the phone. And sure enough the email arrived then. So once seeing the recentlt sent email we searched for other emails with the same title or email address and nothing came up. So apparently your emails were never sent.

July 26, 2026
Unprompted review
The Ticket Clinic A Law Firm logo

Reply from The Ticket Clinic A Law Firm

Hello ,
Thank you for sharing your feedback. The disposition offer was originally sent on 6/29/26. Following issuance of the offer, six attempts were made to discuss the disposition with the client through both phone calls and email communications.
The client subsequently contacted us on 7/27/26 requesting an extension; however, the compliance deadline had already passed at that time.
After reviewing the call, it was noted that our office staff requested the client's permission to speak with her husband. During the conversation, the client and her husband were seeking an update regarding the matter. They advised that they had not been checking their email, and the Legal Assistant resent the disposition offer. The clients stated that the compliance requirements were too expensive for them to complete and then disconnected the call.

Rated 5 out of 5 stars

I recently used The Ticket Clinic to…

I recently used The Ticket Clinic to resolve a traffic ticket and had an excellent experience. Their team communicated clearly, responded promptly to my questions, and successfully had the ticket dismissed. I highly recommend them.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Working with them was the best choice .

Working with them was the best choice .
I was stress free and didn’t have to worry about it or following up because they are great.
The kept me notified every step of the way & allowed me to feel comfortable.

Will I use them in the future again ? Yes of course but I would hope I didn’t have to

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience

I had an outstanding experience with The Ticket Clinic. From the very beginning, the entire team was professional, responsive, and reassuring throughout the process.

A special thank you to my attorney, Daniel Gonzalez, for his incredible work and dedication in handling my case. His knowledge and expertise led to the best possible outcome, and I truly appreciate everything he did.

I also want to recognize the legal assistants, who were always friendly, patient, and quick to answer my questions. They kept me informed every step of the way and made what could have been a stressful experience much easier.

I highly recommend The Ticket Clinic to anyone who needs legal help with a traffic or criminal traffic matter. Their professionalism, communication, and results exceeded my expectations. Thank you all for your amazing work!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience, very highly recommended, customer service very helpful and professional, process was very simple all they ask for my information and they took care of the rest thank you very very happy my ticket was dismissed Thank you so much

July 16, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look