Thetford Australia logo
Visit website

Thetford Australia Reviews 

551
•
TrustScore 4.5 out of 5

4.5

Manufacturer
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery services and mention how exceptionally easy it is to navigate the website and place online orders smoothly. Consumers consistently highlight the great quality of the items received, noting that everything arrives securely packaged and in wonderful condition. However, some people mentioned issues with external delivery services, such as couriers failing to properly notify recipients or packages arriving with missing contents due to transit problems. A few reviewers also noted that certain popular items were frequently out of stock or experienced unexpected product quality concerns during rough travel.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the exceptionally fast freight... See more

Product

Consumers find product to be positive, highlighting prompt delivery and great quality items. Reviewers... See more

Order

People report positive experiences with order, highlighting how easy the platform is to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to navigate the site, quick dispatch once the order was placed. Quick freight time. Great experience.

Rated 5 out of 5 stars

Easy to order and prompt delivery of ordered item only complaint is that they are out of stock in a lot of items for seperation toilets.

Rated 5 out of 5 stars

I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... See more

Company details

  1. Manufacturer

Written by the company

Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

551 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(551)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

I would have given a 5 star rating but…

I would have given a 5 star rating but I received an email saying my order was complete. This I was informed was as it had left Thetford, I believe that this should be managed differently as the inference was that it was with me. Other than that the service and supply was excellent. The product arrived fully pacakaged with no visible damage very happy

March 2, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look