The Portfolio Group Reviews 

3,272
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 510 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff are extremely supportive, kind, and keep everyone fully informed during the entire recruitment process. Reviewers really appreciate the prompt communication, friendly attitude, and useful guidance provided to help build confidence for upcoming interviews. Customers note that the recruitment service is completely seamless, highly professional, and dedicated to matching individuals with suitable employers. Individuals consistently emphasize the exceptionally quick response times and consistent check-ins that make them feel truly valued throughout their career journey. Many consumers strongly recommend these services to anyone seeking new employment opportunities.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer service

Consumers find customer service to be positive, highlighting a welcoming and supportive culture during their... See more

Service

Customers had positive experiences with service, consistently praising the agency for its professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting seamless and... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting fast and efficient communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's been an absolute pleasure working with Gill and the Portfolio team to secure my new role. From start to finish they've kept me in the loop and provided answers to any of my questions. The whole e... See more

Company replied

Rated 5 out of 5 stars

I've had the most amazing experience with Lara Salmons. From our initial conversation right through to offer stage. What an amazing assett to the Portfolio Group! Thank you Lara and The amazing Portfo... See more

Rated 5 out of 5 stars

The team at Portfolio are really supportive, maintaining regular contact during my application. I spoke with multiple staff members who all had a positive attitude and are very well spoken. Ebony met... See more

Company replied

Rated 5 out of 5 stars

This whole experience was so seamless. I applied for a job on a Monday, Tiérna had reached out to me 2 hours later. By Tuesday evening, I had completed my interview and received a job offer. Tiérna wa... See more

Company replied


Company details

  1. Recruitment Service
  2. Employment Search Service
  3. Recruiter
  4. Talent Agency
  5. Temp Agency

Written by the company

The Portfolio Group is a leading international recruitment agency specialising in Payroll, Credit Control, HR & Reward and Procurement. Established in 1988, we have spent over three decades as market leaders across these specialist fields, with offices in central London & Manchester, UK and Toronto, Canada. Our specialist recruiters deliver tailored recruitment solutions for permanent, temporary and contract roles, with dedicated consultants who bring deep sector expertise and extensive talent networks. Beyond placements, we act as genuine partners to our clients, offering guidance on role specification, salary benchmarking, interview preparation and onboarding. Our consultative approach is backed by market-leading salary guides, hiring reports and industry events, giving clients access to market insights and thought leadership across every sector we serve. We are a proud Corporate Partner of the CIPP, reflecting our commitment to elevating the payroll profession. We have multiple awards, listed in the Recruiter Hot 100 every year since 2020, shortlisted for the Recruiter Award in 2021, 2025 and 2026 - and featuring in Best Companies 2025. We are ranked number one for Recruitment, Employment Search Service, Recruiter, Talent Agency and Temp Agency.

Why choose Portfolio

Written by the company

More than a recruiter, a genuine specialist partner
We stay focused on the markets we know best, backed by dedicated, specialist teams and extensive talent networks in each one. We go beyond filling roles, offering guidance on salary benchmarking, interview preparation and onboarding, so you're matched with a true partner, not just a recruiter. Hundreds of businesses trust us, from FTSE 100 retailers to global manufacturers, to deliver results that last.
A recruiter who's on your side
Work with a specialist consultant who understands your market. We negotiate on your behalf to secure a strong package and take the time to match you to a company that meets what matters most, whether that's career development, financial reward or flexibility. With access to unadvertised roles across our client network, plus support through CV writing, interview preparation and onboarding, you'll be set up to succeed from day one.

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(3,272)

484 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the portfolio payroll group, Lidya found me some vacancies that matched my criteria and skills, quickly arranged an interview for me, and kept in touch throughout. I would highly recommend using their services if you are looking for work.

August 24, 2026
Rated 5 out of 5 stars

I had an amazing experience with Kier

I had an amazing experience with Kier . from start to finish he was such an amazing help. He was always on the phone to me keeping me updated on what’s going on. He was helping me with the interview prep making sure I’m all ready for the interview very good and very professional.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Connor Casey was so helpful and my experience with the Portfolio group was amazingly quick and helpful the most efficient recruitment agency that I have worked with

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant recruiter

Kierr assisted me in finding a successful placement. He was extremely helpful, supportive, and transparent throughout the process. Explaining every step and ensuring I was interview ready. I highly recommend working with him as your recruiter!

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

The smoothest process from A to B

The smoothest process from A to B.
Was kept updated by George Butcher the whole time when needed, no filler conversations to string me along and was very professional.

Definitely the best recruitment process I’ve been a part of.

August 21, 2026
Rated 5 out of 5 stars

Open Day with Health Assured - The Portfolio Group

I recently attended an open day and I have to say, I was genuinely blown away by the experience. I was quite nervous beforehand, but as soon as I arrived and met some of the team, I immediately felt welcomed and at ease. Everyone was incredibly friendly and approachable, which made me feel much more optimistic about the day and the company as a whole.

The day was also very well organised, and I felt that I got everything I was hoping to from the experience. Everyone was more than happy to answer any questions and provide support whenever needed, which really highlighted the welcoming and supportive culture of the company.

Overall, it was a great experience and left me feeling even more excited about the opportunity to join the company.

August 13, 2026
Rated 5 out of 5 stars

I had such a lovely experience with…

I had such a lovely experience with Tiérna throughout the recruitment process. She was incredibly friendly, approachable and supportive, and genuinely made me feel comfortable from start to finish. She was always happy to answer any questions I had and made the whole process feel so easy and positive. I’m really grateful for all of her help and would definitely recommend her to anyone going through the recruitment process!

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Really positive recruitment experience!

Really positive recruitment experience!

I had a really great experience throughout the recruitment process. George and Tierna were both incredibly helpful, professional and supportive from the initial conversation through to the assessment day. They kept me informed throughout and made the whole process feel really straightforward.

I’m really happy with the outcome and excited to be starting my new role. I’d definitely recommend them to anyone looking for a new opportunity.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

We had an amazing experience at the…

We had an amazing experience at the assessment day with Tierna last week, and we came away with 7 brilliant candidates.

The entire day was organised exceptionally well and ran smoothly from start to finish. It was a completely stress-free experience, which is a huge credit to Tierna and the team for their professionalism, preparation and support throughout the day.

We’re really pleased with the outcome and are excited to see what the next assessment day brings.

Thank you, Tierna, for making the whole process such a positive experience!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Experience

Kierr was brilliant to work with throughout my job search. He was quick to respond, kept me updated at every stage, and offered helpful advice along the way. Thanks to his support, I landed a new role — couldn’t recommend him and The Portfolio Group highly enough to anyone looking for a recruiter who actually goes the extra mile.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience on behalf of Kierr

Fantastic experience from start to finish. Kierr was incredibly helpful in preparing me for the interview, giving me great advice on what to expect and helping me feel much more confident. The preparation and support made a real difference and helped me to secure a role! I really appreciate all the help and would highly recommend.Thank you again!

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Special thank you to Tiérna for finding…

Special thank you to Tiérna for finding me and recommending me to my current role. Very satisfied and looking forward to making a career here, only time can tell but if it wasn’t for Tiérna I definitely wouldn’t be in the position I am now. Huge thankyou

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Working with the portfolio group was a…

Working with the portfolio group was a great experience. I was treated with respect and given ample information to support me during my journey. I was handled by a great man named George. He made everything much more streamlined for me and is deserving of a mention. Thanks again to the portfolio group!!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

From the first phone call to contract…

From the first phone call to contract offer, the service and level of courtesy provided by Kyle and the rest of the team was excellent. I wholeheartedly recommend Portfolio to organisations looking to recruit and individuals seeking fresh opportunities

August 21, 2026

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