Warm welcome in reception with helpful and friendly staff. Running on time so no waiting! Dr Bick was professional and had time to chat and make the appointment worthwhile! Loads of parking nearby.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At our state-of-the-art clinic in Canford Cliffs, we provide exceptional personalised healthcare when you need it. Whether you're seeking a GP appointment for yourself or your family, we offer same or next-day appointments, available both face-to-face or remotely, to suit your needs. We also offer a wide range of diagnostic tests, including endoscopies, blood tests, ECGs and ultrasounds with results and recommendations provided within days. Our in-house team consists of highly skilled consultants and clinicians, each a specialist in their field. We cover a broad spectrum of healthcare needs, including mental health, cardiology, paediatrics, gynaecology, ENT, dermatology, gastroenterology, neurophysiology, carpel tunnel, orthopaedics, urology, and physiotherapy.
15 Haven Road, BH13 7LE, Poole, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Haven Medical respond quickly and competently to our needs. We are very satisfied customers.
Rapid and easy booking process, friendly and helpful staff, efficient service
A convenient new private GP servic in Canford Cliffs
I was able to get a GP appointment the next day. The location of the practice on Canford Cliffs highstreet is very convenien. The GP wasfriendly and helpful. I would use the centre again.
My hand was in pain. I visited Haven Medical for a diagnosis Sam Fisher was great. A few weeks later I had surgery with Mr Southgate. Really quick and efficient service. Now I am back to work fully repaired. Glad I chose this practice. Thank you to all the staff including all the nurses and receptionists involved.
We always find the Haven Medical team professional, friendly and able to satisfy our health requirements.
the evening before the morning of my appointment, you rearranged for an earlier time, 10 i/o 11. I was unable to make this appt and had no opportunity to discuss.
Excellent experience from everyone I have had interactions with.
Excellent treatment and care from Dr Caroline Morgan and her team. Timely, prompt and effective. Consultation, surgery, after care and summary communication.
Many thanks for such friendly, effective and timely care. Once again!
Great practitioner. He was thorough and put my daughter at ease.
Just waiting for the report to come through but has only been a week.
Reply from Haven Medical
Friendly quick service in a lovely environment with great facilities .
Reply from Haven Medical
Went for a specific paid for appointment and the doctor very kindly checked something else for me without charging me very clean and friendly atmosphere
Reply from Haven Medical
It was a great experience. Reception was very welcoming and attentive. Dr Anas who did the nerve conduction tests was very professional and knowledgeable as well as having humility and kindness. I was sent an informative report immediately after the visit
Reply from Haven Medical
Outstanding service here at Haven medical In Canford cliffs.
Seen on time by friendly super efficient doctor in absolutely immaculate premises.
Everything was explained to me in terms I could understand & every question I asked answered so I understood.
Very thorough with the tests & very happy with the follow up suggestions.
Reply from Haven Medical
All those that I interacted with were friendly helpful and supportive
Reply from Haven Medical
Easy to make the booking - very efficient!
Dr Kate was exceptional as usual. Easy to speak to, warm and very professional.
Altogether an excellent practise.
Reply from Haven Medical
Didn't give the service we paid for and what was stated on their website and email. Very disappointed and feel it was a total waste of £65. Wouldn't use again. Check when booking what you are paying for. 2 min consultation after 45 min wait and wasn't what we paid for. Just wanted us to book another appointment for £250 for them to tell us the same thing that had booked and paid for with the first person. Terrible waste of money.
Reply from Haven Medical
The service was excellent, receptionist was welcoming. Neurology doctor, Sam, was kind, reassuring and thorough. Very good experience.
Reply from Haven Medical
I cannot tell you how lovely it is to attend such a warm and comfortable environment especially when dealing with health issues. Mrs Heathcote is so kind and explains everything so well - also I was given an appointment almost immediately - thank you so much
Reply from Haven Medical
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.