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TenantBase Reviews 

976
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and attentive, often going above and beyond to assist. Many people found the service to be fast, effective, and seamless, making the entire process easy from start to finish. Reviewers frequently highlight the team's dedication to finding the perfect location, tailoring options to specific needs, and skillfully negotiating on their behalf. Many customers also appreciated the clear communication and proactive approach, ensuring they felt protected and well-informed throughout the entire journey. The personalized attention and willingness to adapt to changing requirements contributed to a highly satisfying user experience for numerous individuals, often leading to repeat business.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and helpfulness of... See more

Location

Reviewers mention positive feedback about location, with many expressing delight and satisfaction with their... See more

User experience

Clients share positive opinions on the user experience, with many describing it as seamless and very easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed to find a facility warehouse space soon as possible. We had made contacts with other broker sources but response was slow or none. But Greg got a variety of facilities to review and also,... See more

Company replied

Rated 5 out of 5 stars

Frank was very responsive and did everything in a timely manner. from arranging site visits to negotiating on my behalf Frank did a great job. From start to finish we looked at several sites and compl... See more

Rated 5 out of 5 stars

Devin Kopas is a super star! We were searching for a new location in a niche industry with heavy regulations so it's not an easy search. Devin provided expertise advice, delivered outstanding resear... See more

Company replied

Rated 5 out of 5 stars

Brandon was flexible, affable, honest & knowledgeable. He was willing to do extra to accommodate me. He kept me updated on all developments, good or bad. I would definitely use him again if I found my... See more

Company replied


Company details

  1. Business to Business Service
  2. Online Marketplace

Written by the company

TenantBase is a commercial real estate marketplace that empowers businesses to find and lease office, retail, industrial, medical, and coworking space across the U.S. Our tech-enabled platform connects tenants with local partner brokers who handle everything — from property search and tours to lease negotiation — at no cost to the tenant.


Contact info

4.9

Excellent

TrustScore 5 out of 5

976 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(976)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Caden was great to work with

Caden was very helpful and knowledgeable. He was great to work with. I highly recommend him.

June 15, 2026
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Reply from TenantBase

Thank you for the review, Lynne! Having a knowledgeable, helpful broker in your corner is exactly what tenant representation should look like, and that's what we strive for at TenantBase. Glad Caden was able to deliver that for you. We look forward to working with you again!

Rated 5 out of 5 stars

Ryder Ballard

Ryder was helpful and knowledgeable. He was pleasant and adaptable to changing needs.

April 6, 2026
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Reply from TenantBase

Thank you for the review, Joanne! Being helpful, knowledgeable, and adaptable to changing needs is exactly what we look for in a TenantBase broker. Glad Ryder was able to deliver that for you. Looking forward to working with you again!

Rated 5 out of 5 stars

Great working with Antonio

Great working with Antonio

June 11, 2026
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Reply from TenantBase

Thank you for the review, Andy! At TenantBase, we're glad to hear Antonio made the process a great one for you. Hope we get the chance to help with your next space soon!

Rated 5 out of 5 stars

Josh was great in helping us find a…

Josh was great in helping us find a rental space and walked us through the negotiation process.

April 28, 2026
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Reply from TenantBase

Thank you for the review, Ivy! Guiding tenants through negotiations and landing the right space is exactly what we're here for at TenantBase. Glad Josh was able to walk you through it every step of the way. Excited for what's next for you!

Rated 5 out of 5 stars

It was a pleasure working with Greg…

It was a pleasure working with Greg Maroot. He is always honest, willing to help, and consistently goes above and beyond what is expected of him. I am grateful for our collaboration and greatly appreciate all the support he had provided!

May 20, 2026
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Reply from TenantBase

Thank you for the review, Miona! At TenantBase, having brokers who go above and beyond for their clients is exactly what we strive for. Glad Greg was able to bring that level of honesty and dedication to your experience. We look forward to working with you again!

Rated 5 out of 5 stars

Chris is amazing...and unrelentless in…

Chris is amazing...and unrelentless in his pursuit to find the perfect space. I highly recommend him as a commercial real estate broker. He helped me find my office space and I truly could not have asked for a better experience. Aside from being patient (smile), he is knowledgeable, hardworking and responsive.

April 1, 2026
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Reply from TenantBase

Thank you for the review, Mischel! At TenantBase, finding the perfect space for our tenants is exactly the challenge we take on, and it sounds like Chris delivered that in every way. Glad he was able to bring that patience, knowledge, and responsiveness to your search. We look forward to working with you again!

Rated 5 out of 5 stars

He is very proactive and professional.

He is very proactive and professional.

June 4, 2026
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Reply from TenantBase

Thank you for the review, Ngoc! At TenantBase, professionalism and staying ahead of the process for our tenants is what we're all about. We look forward to working with you again!

Rated 5 out of 5 stars

Dave was very attentive to our needs…

Dave was very attentive to our needs and worked endlessly to find the perfect location for our Auto Repair Shop.

March 19, 2026
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Reply from TenantBase

Thank you for the review, Kathy! Finding the right space for a specialized business like an auto repair shop isn't easy, and at TenantBase that's exactly the challenge we take on for our tenants. Glad Dave was able to bring that attentiveness and dedication to your search. We look forward to working with you again!

Rated 5 out of 5 stars

Jeff foster has been excellent in…

Jeff foster has been excellent in service and hinesty working for his client.

May 29, 2026
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Reply from TenantBase

Thank you for the review! At TenantBase, integrity and client-first service are at the core of everything we do. Glad Jeff was able to deliver that for you. We look forward to working with you again!

Rated 5 out of 5 stars

Sean discovered the proverbial needle…

Sean discovered the proverbial needle in a haystack for me! compact (2500 sqft) warehouse WITH a loading dock!

May 13, 2026
Unprompted review
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Reply from TenantBase

Thank you for the review, Michelle! Finding the right commercial space isn't always easy, and at TenantBase that's exactly the challenge we take on for our tenants. Glad Sean was able to track down that perfect warehouse fit for you. We look forward to working with you again!

Rated 5 out of 5 stars

Needed to find a facility warehouse…

Needed to find a facility warehouse space soon as possible.
We had made contacts with other broker sources but response was slow or none.
But Greg got a variety of facilities to review and also, tour guided us to each of the selected options with the building owner ,Will.
Was fast and effectivt.

May 20, 2026
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Reply from TenantBase

Thank you for the review, Lolo! Finding the right warehouse space quickly isn't easy, and at TenantBase that's exactly the urgency we take seriously. Glad Greg was able to cut through the noise and get you touring options fast. We look forward to working with you again!

Rated 5 out of 5 stars

Very professional explained everything…

Very professional explained everything on the contract very thorough actually rewrote the whole contract ad benefited me, and saved me from unnecessary items that were written to protect me from the lease contract in the future, I will use Jason again. Thank you for making such a smooth experience for me and my family in business ..!!!

December 29, 2025
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Reply from TenantBase

Kole, thank you! Jason is exactly the kind of broker we love working with at TenantBase, and we're so glad he made the whole process smooth and stress-free for you and your family. That's what tenant representation is all about. We look forward to working with you again!

Rated 5 out of 5 stars

Sean is top-notch

It was a very easy process for me, Sean is amazing and helped me out every step of the way. I will call upon him in the future for more ventures.

August 13, 2025
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Reply from TenantBase

Thank you for the review, Michael! At TenantBase, making the tenant rep process as smooth as possible is what we're all about. Glad Sean was able to guide you through every step. Looking forward to working with you on your next venture!

Rated 5 out of 5 stars

Brandon was so helpful.

Brandon was flexible, affable, honest & knowledgeable. He was willing to do extra to accommodate me. He kept me updated on all developments, good or bad. I would definitely use him again if I found myself in need of these services.

December 24, 2025
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Reply from TenantBase

Thank you for the review, Genevieve! At TenantBase, transparency and communication throughout the tenant rep process is everything. Glad Brandon was able to deliver that for you. We look forward to working with you again!

Rated 5 out of 5 stars

Great experience!

Sean found the proverbial needle in a haystack for me! Small (2500 sqft) warehouse WITH a loading dock!

August 5, 2025
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Reply from TenantBase

Thank you for the review, Mike! Finding the right commercial space isn't always easy, and at TenantBase that's exactly the challenge we take on for our tenants. Glad Sean was able to find the perfect fit for you. We look forward to working with you again!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️I had the pleasure of working with…

⭐️⭐️⭐️⭐️⭐️I had the pleasure of working with Dylan, and I can't recommend him highly enough! He was incredibly patient and attentive, accommodating my very specific needs and requirements. Throughout the entire process, Dylan maintained excellent communication, ensuring that everything was completed smoothly and effortlessly. His dedication truly made a difference, and I look forward to working with him again in the future! Thank you, Dylan!

August 20, 2025
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Reply from TenantBase

Thank you for the review, Christina! At TenantBase, finding a broker who listens and works around your specific needs is exactly what tenant representation should look like. Glad Dylan was able to make the process effortless for you. We look forward to working with you again!

Rated 5 out of 5 stars

Brooks Hauf is the broker ALIVE!! Trust Me!!

Working with Brooks Hauf has honestly been one of the best decisions I’ve made throughout this entire journey with Kids Academy CORE Foundation and Kids Academy of Learning & Excellence.

From day one, he understood exactly what I needed—not just the space, but what it actually takes to open and operate. He wasn’t just checking boxes. He was thinking ahead, asking the right questions, and making sure I was protected at every step.

And let me be real—every landlord is not a good landlord. When things got challenging, Brooks didn’t disappear or get quiet. He stepped in. He advocated. He made sure I wasn’t put in a bad position. That matters more than anything.

What really sets him apart is that he’s smart about how he structures things. He doesn’t just go along to get a deal done—he puts real protections in place for you. The kind of protections most people don’t even think about until it’s too late. Not everybody does that.

There were multiple moments where I realized, if Brooks wasn’t involved, this could’ve gone a completely different way—and not in a good way.

At this point, I won’t do anything without him. That’s just where I stand. If I’m doing another deal, expanding, anything—he’s the only person I’m calling.

If you’re looking for someone who actually has your back and knows what they’re doing, Brooks Hauf is it.

October 14, 2025
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Reply from TenantBase

Thank you for such a detailed and heartfelt review! At TenantBase, this is exactly the standard we hold our brokers to — advocating for the tenant, thinking ahead, and making sure the right protections are in place. We're glad Brooks was able to deliver that for Kids Academy throughout the entire process. We look forward to working with you again!

Rated 5 out of 5 stars

Zahid helped a lot on the negotiation…

Zahid helped a lot on the negotiation with the landlord,, closing the leasing agreement and information support of the related topics such as commercial insurance, utilities, etc.

October 3, 2025
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Reply from TenantBase

Thank you for the review, Steven! At TenantBase, tenant rep goes beyond just finding a space — it's about guiding you through every detail, from negotiations to the finish line. Glad Zahid was able to deliver that full support for you. We look forward to working with you again!

Rated 5 out of 5 stars

We had a great experience working with Matt Watson

We had a great experience working with Matt while finding our new office/warehouse space. From the beginning, he was incredibly patient and attentive to our needs. Every option he presented was thoughtfully tailored to what we were looking for, and if something didn’t feel like the right fit, he was quick to provide more options without hesitation.

Matt stayed on top of scheduling tours, communicated clearly throughout the entire process, and was always punctual and professional. What really stood out was how he handled all the complicated parts of the process that can normally be overwhelming. He made the entire transition feel smooth and stress-free.

We’ve now been in our new space for four months and absolutely love it. We highly recommend Matt to anyone looking for a seamless and well-supported experience.

The SBG team

October 30, 2025
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Reply from TenantBase

Thank you for the thoughtful review! Patience, attentiveness, and clear communication throughout the search are exactly what we strive for at TenantBase, and it sounds like Matt delivered on every front — from tailoring options to handling the tricky parts so you didn't have to. So glad to hear you're loving the new office/warehouse space four months in. Here's to many more great years in it!

Rated 5 out of 5 stars

Enjoyed working with Zach!

Enjoyed working with Zach! He worked hard to find us the best location and was incredibly responsive throughout the process. Appreciated his thoroughness and would recommend partnering with him to anyone.

November 10, 2025
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Reply from TenantBase

Thank you for the review! At TenantBase, responsiveness and finding the right fit for our tenants is what we're all about. Glad Zach was able to deliver that from start to finish. We look forward to working with you again!

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