Takurua Vets Reviews 

157
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that online orders arrive promptly and efficiently straight to their doors. People also highlight the highly competitive prices and great value provided for a wide selection of quality pet care products. Shoppers consistently describe the online purchasing process as smooth, completely hassle free, and backed by very responsive communication. However, some people mentioned occasional delivery or transit hiccups, such as parcels arriving damaged, being delivered to the incorrect address, or experiencing unexpected shipping delays before arrival. Consumers noted these minor issues but remained generally satisfied with the overall service quality.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting consistently fast and prompt shipping times.... See more

Price

Customers had positive experiences with price, consistently highlighting excellent and competitive rates.... See more

Service

People report positive experiences with service, highlighting fast and efficient interactions along with... See more

Order

Reviewers mention positive feedback about order experiences, highlighting easy online purchasing processes... See more

Product

Reviewers highlight positive aspects of product quality, pricing, and availability. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service so fast and efficient. Your prices are excellent too. We bought toothpaste and Veggiedent for our two dogs. We go through a lot of toothpaste because we clean their teeth every day and... See more

Rated 5 out of 5 stars

Super easy website to use. As my dog requires a low fat diet, I was pleased with being able to get the prescription food she requires. Delivery was fast. Only 36 hours after ordering, the food arr... See more

Company replied

Rated 5 out of 5 stars

My orders from their online shop are always filled and sent quickly. On my last order I emailed and asked for the cohesive bandages I ordered to be a mix of colours, and some lovely person went out of... See more

Company replied

Rated 5 out of 5 stars

The item arrived promptly. The delivery driver delivered it to the wrong address unfortunately but my phone number was on the parcel so the person it was delivered to rang me and problem sorted. I wil... See more

Company replied


Company details

  1. Veterinarian
  2. Animal Hospital
  3. Cattery
  4. Emergency Veterinarian Service
  5. Pet Store

Written by the company

Takurua Vets is a companion animal veterinary clinic in Christchurch. We offer quality vet services, emergency afterhours care, cat boarding facilities and even a competitive online store. We aim to provide a comprehensive pet care ecosystem where our customers and their pets can really thrive! If you are one of our distant online store users -Come pay us a visit when you and your pet are in the area!


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

132 reviews in the last 12 months

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Rated 3 out of 5 stars

The product shown on the website was…

The product shown on the website was not the one I believed I was purchasing. It was actually an older version that is being phased out and replaced by an upgraded product.

After contacting the vet, they were extremely helpful and looked into my query. They explained that the product I had intended to buy has now been replaced by an upgraded version, which they assured me will be just as effective as the original. I was happy with that explanation.

It would be helpful if the website were updated to reflect this change so customers know they are purchasing the new product

July 21, 2026
Rated 5 out of 5 stars

Vet Tape to the Rescue!

We ordered some Vet Tape for our wee Whippet, we expected a couple of days before they arrived but were pleasantly surprised that they turned up next day!
Add to this that they were well packaged, well priced and as described, we quickly ordered some more!

Fantatastic service, thanks guys!

July 4, 2026
Rated 5 out of 5 stars

Amazing service so fast and efficient

Amazing service so fast and efficient. Your prices are excellent too. We bought toothpaste and Veggiedent for our two dogs. We go through a lot of toothpaste because we clean their teeth every day and they have half a Veggiedent each day also so your prices are appreciated. Thank you.

May 28, 2026

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