Too Lost Reviews 

857
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

It's apparent that a company doesn't care about its customer or future artist. When you attempt to setup you are met with a verification method that neither works on PC or mobile device. If you sig... See more

Rated 2 out of 5 stars

I produce and distribute music from 20 years and used many distributors. Even if the platform is not bad and the catalog transfer is fast, the customer service is totally useless with copy/paste... See more

Company replied

Rated 5 out of 5 stars

I can't say enough good things about distributing through Too Lost. I have more than 140 songs distributed world-wide and was looking for a distributor with whom I could have a conversation by phone... See more

Rated 5 out of 5 stars

TooLost is a great company, and good for any artist who wishes to go there. Augie at Too Lost was extremely understanding, quick to action, helpful, and kind hearted. I recommend anyone wishing for... See more

Company details

  1. Music Publisher

Written by the company

Too Lost is a music and technology company, providing SaaS solutions for independent music rights holders. Our distribution and publishing services deliver, monetize and protect songs across the globe for over 250,000+ musicians, record labels, studios, brands, investors, and platforms. Too Lost is a proud member of The American Association of Independent Music (A2IM) and MERLIN. We are headquartered in New York City - with offices in Los Angeles, Barcelona and Reykjavík. For more information, see here: https://toolost.com/about


Contact info

3.1

Average

TrustScore 3 out of 5

857 reviews

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Replied to 88% of negative reviews

Typically replies within 2 weeks

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3.1

All reviews

(857)

304 reviews in the last 12 months

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Rated 5 out of 5 stars

I would say too lost is their only free…

I would say too lost is their only free cheapest way to get your music released and it's less complicated and easier to use they have their highest availability services then any over music disbutor we need more features like easier way to guarantee like getting signed to a legitimate record label via be able to contact them via email and phone number and being able to get proper promoted help and other support rescues from smaller artists with hardly any streaming numbers on the main major one too lost should invent ways where the major ones rejected smaller artists music a lot I
More instead of not getting the opportunity where it's doesn't take off too lost does in fact need a lot more tools and features to help artist to break through artist with no confident I believe too lost could rescue and save the unknown artist from Never getting that opportunity due to lack of zero streaming on all major platforms

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

Beware you won't get your annual fee back if you cancel early

It's apparent that a company doesn't care about its customer or future artist.
When you attempt to setup you are met with a verification method that neither works on PC or mobile device. If you sign up, they will charge you and not allow you to upload your music until you get through that verification process. In my situation, I couldn't get to the part where I was allowed upload.
They won't give you back your annual fee, beware.
They even sent a email back, it wasn't clear if it that was AI or human.

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

100% Royalty Promise, Thousands of Dollars Withheld

subscribed to Too Lost’s paid plan because it advertised 100% royalty payouts. As a paying customer, I expected the royalties generated by my music to be paid to me.

Instead, after a copyright complaint was filed against one song, my entire account was affected.

The disputed song generated approximately $400 in royalties. I have screenshots and documentation supporting this.

However, Too Lost withheld my entire balance, which currently exceeds $3,000, with additional unpaid royalties expected to bring the total close to $4,000.

I contacted the copyright claimant exactly as Too Lost instructed. Too Lost provided me with the claimant’s email address, I contacted him in good faith, and he informed me that he would contact Too Lost directly. From that point forward, the matter was no longer within my control.

For months I attempted to communicate with Too Lost regarding my royalties and my account. My emails were largely ignored, and I received no meaningful explanation regarding my withheld funds.

The situation became even more concerning after I informed Too Lost that I intended to pursue legal action to recover my unpaid royalties. Shortly afterward, my account was permanently terminated, leaving me without access to my dashboard, royalty reports, wallet, tax documents, or account history.

What concerns me even more are Too Lost’s own Terms of Use.

According to their Terms of Use:

* All Gross Receipts received from Spotify, Apple Music and other DSPs are considered the property of Too Lost unless and until the company decides to allocate Net Income.
* Royalty allocations are made entirely at Too Lost’s sole discretion.
* Artists have no automatic entitlement to receive royalty allocations.
* Too Lost reserves the right to delay, refuse, reverse, offset, establish reserves, or permanently retain royalty funds whenever it determines, in its sole discretion, that doing so is appropriate.
* The Terms also state that allocation decisions, timing, and amounts remain entirely subject to the Company’s own determination.

These are not my interpretations. These statements come directly from Too Lost’s own Terms of Use.

As a paying subscriber who purchased a service advertised as paying 100% royalties, I find it extremely concerning that the same Terms of Use give the Company complete discretion over whether artists ultimately receive the money generated by their own music.

I also find it difficult to understand why a dispute involving approximately $400 would result in more than $3,000 in unrelated royalties being withheld without any meaningful explanation.

I have preserved emails, screenshots, royalty statements, wallet balances, and other documentation supporting everything described above.

I hope Too Lost resolves this matter fairly. Until then, I strongly encourage every independent artist to carefully read the Terms of Use before trusting this company with their music and royalties.

For months I submitted support tickets, sent emails, and repeatedly requested an explanation regarding my withheld royalties and account. Most of my support requests were ignored or received no meaningful response. Instead of resolving the issue, Too Lost terminated my account shortly after I informed them that I intended to pursue legal action

Even after my account was terminated, Too Lost has continued withholding thousands of dollars in royalties while refusing to provide a clear accounting explaining exactly why my entire balance has been withheld, especially when the disputed song generated only approximately $400.

If the copyright dispute involved approximately $400 in revenue, why has more than $3,000 in unrelated royalties been withheld? Despite repeated requests, Too Lost has never provided me with a clear explanation or accounting

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

7th Note Media Account Held Hostage: 52+ Albums Frozen & Legal Demands Ignored

As the CEO of 7th Note Media, I am completely appalled by the lack of institutional compliance and basic human support at Too Lost. Since February 2026, our label has successfully distributed over 52 releases—primarily full-length choral and gospel albums—representing over 10 independent recording artists.
Recently, our trending releases were targeted by a malicious, coordinated copyright extortion campaign. Instead of a compliance officer manually reviewing the case, Too Lost’s automated security bots completely suspended our account access, locking up our entire catalog and withholding 100% of our hard-earned royalties.
This is a severe breach of contract and direct tortious interference with my label's international corporate obligations. We have already secured a formal retraction from the claimant, and my legal team has sent an urgent, formal legal demand to the compliance and legal team.
We have received absolutely zero human response. Too Lost is actively withholding the livelihood of dozens of musicians based on unverified, fraudulent claims. I demand an immediate manual review of our case file and the reinstatement of our dashboard access. Do not reply with a generic automated script. Check your legal inbox for the notice sent by Paul Chacha Aboka / 7th Note Media.

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

My experience with Too Lost has been…

My experience with Too Lost has been very disappointing.

Recently, when I tried to withdraw my earnings, my account was suddenly flagged for "artificial streaming activity." I never received any warning or notification before this happened.

Our streams are organic. One of our artists, MC Lorenzo, has a large established fan base, and another project, Sleepin' With The Nature, receives consistent streams from real listeners through Spotify's recommendations. We do not use bots or purchase artificial streams.

The most frustrating part is the support. It has now been 11 days since I opened a support ticket, and I still haven't received any response while my earnings remain inaccessible.

I simply want transparency, a proper explanation, and the support that a paying customer deserves.

May 7, 2026
Rated 5 out of 5 stars

TooLost is a great company

TooLost is a great company, and good for any artist who wishes to go there.

Augie at Too Lost was extremely understanding, quick to action, helpful, and kind hearted. I recommend anyone wishing for a good distributor to find Augie, and he will sort you out, no matter what problem it is that you have.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about distributing through Too Lost. I have more than 140 songs distributed world-wide and was looking for a distributor with whom I could have a conversation by phone or by email instead of through a botted chat. Too Lost has been perfect for me. It has also been a snap to work with their collaborators, like Affordable Song Licensing, to get my cover songs licensed.

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

worst distributor

i moved from another to them and 1 day after upload they say my album is live but it wasnt i saw on delivery logs nun there i waited 3 days since it went "live" but nun there i thought maybe i already merged and then i took it down on the another distributor but 30 mins later my album were completely offline and 4 other singles as well, i generated with this album several 100k streams on apple music i have been on the top 200 apple music album charts for austria on 5th place and for genre rap on the 1st place but thanks to them it is gone, i already requested a redilevry but 24 horus gone and nun happened, DONT USE THEM SCAMMMMM!!!!!!!

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

My support tickets are being completely…

My support tickets are being completely ignored by Too Lost. My label "Melodic World" is currently blocked on Beatport because Too Lost/AudioSalad has not sent the transfer approval to Feiyr.

This administrative delay caused a duplicate profile to be generated on Beatport, which is completely breaking my active paid Beatport Hype subscription on my original page. I am actively losing money and critical campaign data every single day this remains unresolved.

Please have a senior manager review this case and instruct AudioSalad to approve the release immediately to resolve this financial and technical issue.

June 19, 2026
Unprompted review
Too Lost logo

Reply from Too Lost

Hello there,

Sorry to hear you didn't enjoy your experience with Too Lost.

We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.

We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.

As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.

You can get in touch with our support team anytime at toolost.com/support or by contacting us at support@toolost.com

We hope you have a wonderful day!

Rated 5 out of 5 stars

TooLost is #1 always best distro & always there for the artist

Best Distrobution Company Ive ever been with (& ive been with alot). TooLost is always very fast at responding & helping with anything needed and all releases have gone nothing but smoothly with them. Been with them 3 years now & Im gonna continue to stay with them because they treat artists like family!

June 29, 2026
Unprompted review
Too Lost logo

Reply from Too Lost

Hey there,

Thank you for sharing your experience! Rock on!

If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!

Rated 2 out of 5 stars

Not recommended

I produce and distribute music from 20 years and used many distributors.
Even if the platform is not bad and the catalog transfer is fast, the customer service is totally useless with copy/pasted responses that aren't useful but they are fast to close tickets as well.
They caused me problems with Beatport deliveries (which I never had in 20 years).

A lot of issues and too few replies. You are left alone in the dark.
Definitely not recommended. I'll probably switch to Symphonic if they don't give me answers.

June 17, 2026
Unprompted review
Too Lost logo

Reply from Too Lost

Hello there,

Sorry to hear you didn't enjoy your experience with Too Lost.

We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.

We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.

As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.

You can get in touch with our support team anytime at toolost.com/support or by contacting us at support@toolost.com

We hope you have a wonderful day!

Rated 1 out of 5 stars

Funds locked due to a clear bot attack (sabotage). Support completely ignoring my appeals.

I am deeply disappointed with TooLost's support. My account has been restricted and my balance locked due to a clear third-party artificial streaming attack (sabotage) that targeted two of my tracks ("30 seconds of preparation" and "Micro Uno") with massive, unnatural bot traffic coming exclusively from Oslo, Norway, and the US.

I have absolutely nothing to do with this traffic. I am the victim here. To prove my complete good faith and fully cooperate, 5 days ago I opened an appeal under my label name "Andrius Music" (Andrea Corsini), attaching undeniable screenshots from Spotify for Artists showing that this traffic didn't even come from playlists. I even took the drastic measure of requesting the immediate removal of both entire affected albums from distribution in the US and Norway to cut off the bot source at the root.

Despite providing crystal-clear evidence and actively sacrificing my distribution territories to stop the problem, TooLost keeps ignoring me or replying with automated copy-paste messages.

I demand that a human supervisor finally reviews my pending appeal from days ago, checks my cooperative conduct, and unblocks my legitimate balance. This is unacceptable treatment for independent artists and labels.

07/07/2026: Days go by, they say they want to know more, that they're sorry, but they continue to ignore every request for help I've sent through all the channels TooLost has made available. They do nothing to protect their members, they don't perform checks, and they don't provide any support tools.

June 28, 2026
Unprompted review
Too Lost logo

Reply from Too Lost

Hello there,

Sorry to hear you didn't enjoy your experience with Too Lost.

We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.

We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.

As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.

You can get in touch with our support team anytime at toolost.com/support or by contacting us at support@toolost.com

We hope you have a wonderful day!

Rated 5 out of 5 stars

Too lost is an absolutely amazing service

Too Lost is an absolutely amazing platform, they approve quickly, customer support is amazing, and they have helped me move my entire artist catalog with ease! They offer amazing additional services like direct playlist pitching, chart registration, copyright registration, amazing release links, fast service, YouTube content IDs and OAC's and so much more all for as little as $19.99 PER YEAR. I really believe that they are one of the best music distributers in the world and so much better than the more "well-known" ones sneaking ridiculous hidden fees fore services that should be covered by subscription anyway. I give them a full 5 stars.

June 21, 2026
Unprompted review
Too Lost logo

Reply from Too Lost

Hey there,

Thank you for sharing your experience! Rock on!

If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!

Rated 5 out of 5 stars

Really love the customer support and…

Really love the customer support and the features on the site. The A&R team has been super helpful and amazing!

March 21, 2026
Unprompted review
Too Lost logo

Reply from Too Lost

Hey there,

Thank you for sharing your experience! Rock on!

If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!

Rated 3 out of 5 stars

Customer Support Lacking in Empathy and Helpfulness

The process of getting music distributed was in general simple. However, the customer support felt rather unhelpful at times. When I requested that my email address be updated on my account, I was told unapologetically that this simply is not a service provided by Too Lost and I would have to create an entirely new account to do this. No reason was provided. Hence I am changing to a new distributor.

June 14, 2026
Too Lost logo

Reply from Too Lost

Hello there,

Sorry to hear you didn't enjoy your experience with Too Lost.

We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.

We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.

As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.

You can get in touch with our support team anytime at toolost.com/support or by contacting us at support@toolost.com

We hope you have a wonderful day!

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